Southwest Airlines at New Orleans Airport (MSY) Information

Southwest Airlines New Orleans is operating as the biggest airline serving the International Airport, with almost 1.5 million passengers the airline is ranked the number one airline at New Orleans Airport.

Airline Name Southwest Airlines
Arrivals Terminal Terminal B
Departures Terminal Terminal B

What Terminal is Southwest at New Orleans Airport?

Below are the Arrival and Departure terminal details for this airport terminal.

Arrivals Terminal

Concourse B is used as the Southwest Airlines arrivals terminal. You can go to the baggage claim area in Terminal 1 to collect your luggage. You can take public transportation as well as car rental or shuttle service from the airport.

Departures Terminal

If you are coming to the airport for the departure of your Southwest Terminal New Orleans Flights, all you need to do is if you have a car you can park in any of the garages. After entering Concourse B at level 3 you can visit the Southwest ticket and check-in counter and after all the processes head towards the security check and board your Southwest Aircraft through the passage.

New Orleans Airport Terminal Facilities Details

The New Orleans Airport offers you best-in-class amenities such as relaxation areas, dining options, and many more features that you can avail of at the Airport. To know about these facilities read this topic further.

Lounges & Relaxation Areas:

If you want to spend quality time at the airport where you can just relax, New Orleans offers you a wide range of lounges present at the Airport where you can wait for your arriving flight.

  • The Club MSY
  • United Club
  • Delta Sky Club
  • Cure
  • Enigma Hookah Lounge

Dining Options

If you are at the airport and willing to eat something, New Orleans has a variety of eating options & restaurants at the Airport.

  • Emeril’s Table
  • Leah's Kitchen
  • Mondo
  • Mopho - MSY airport 
  • Ye Olde College Inn
  • Shake Shack
  • Dook's

Car Rental

Passengers who want to get around the city of New Orleans or elsewhere then they can use the nearby car rental services at the airport.

  • Alamo
  • Hertz
  • Dollar
  • Avis
  • Payless
  • Economy
  • National car rentals

Hotels Nearby

If you are searching an accommodation near the airport in New Orleans for any work then there is a huge list of hotel options:-

  • Contempra Inn
  • Holiday Inn New Orleans Airport North, an IHG Hotel
  • La Quinta Inn & Suites by Wyndham New Orleans Airport
  • La Quinta Inn by Wyndham New Orleans Veterans / Metairie
  • Comfort Suites Airport
  • DoubleTree by Hilton Hotel New Orleans Airport

Check-In Procedures:

There are various options available for check-in at the New Orleans International Airport.

  • You can Check in easily through the check-in gates of the airport it is the most normal way to do the process
  • Kiosks have also become very common for the check-in procedure and are also available at the New Orleans Airport
  • You can also check in even before reaching the airport by your phone or on the website online. It is way easier than the other one.

Lost and Found

The Customer service department of the New Orleans Airport retains all the items that somehow have been lost in the public areas. For any assistance regarding this issue, you can contact the customer service department at (504) 303-7790.

The concourse or terminal checkpoints are operated by the TSA to contact them you can call on (504) 463-2252 or send an email to

If your items or anything has been left in the airport car rental service or on the car rental shuttle then you can call on 615-571-0978.

Flight Options and Destinations at New Orleans Airport

New Orleans offers several flights and destinations throughout the States. There are many direct (nonstop) and many connecting flights available to and from New Orleans. Southwest also operates from the airport and serves many cities from this airport. You can read about the Direct & Connecting flights from New Orleans.

Direct Flights

Southwest Airlines has over 40 direct flights through this airport. Some of the non-stop domestic flights from this airport are serving cities such as Atlanta with 2 Southwest flights per day, Austin with 3-4 flights per day, Baltimore with 2 Southwest flights per day, and many more.

Connecting Flights

Southwest Airlines flies about 119 flights every week through New Orleans Airport. You can fly on a connecting flight to the airport if there will be no direct flight available from your original destination, most of the time there is only one connection in between.

Publish Date: 05/06/2023