A flight cancellation process can be easy but getting a refund can give you a lot of stress. But, if you are reading this article, then you are in the right place. 

Here you will get to know all the details about the Alaska Airlines cancellation policy. Not just that, but you will get to know the ways through which you can easily receive a refund for your canceled flight. 

What are the fees for Alaska Airlines Cancellation Policy?

Before you cancel your flight, you must know the fee structure. The details are given below; 

Service or Fees type Standard Fee First Class (Purchased Passenger) First Class (Award Passenger) First Class (Upgrade Passenger) Mileage Plan
Saver Not allowed outside the 24-Hour window Not allowed outside the 24-Hour window Not allowed outside the 24-Hour window Not allowed outside the 24-Hour window Not allowed outside the 24-Hour window
First Class (Non-Refundable) 0 0 0 0 0
First Class (Refundable) First Class (Refundable) 0 0 0 0
Same-day confirmed changes $55 $55 $55 $55 $55
Same Day confirmed changes for flights completely within California state or in Alaska Shuttle markets $30 $30 $30 $30 $30
Change or Cancellation Fee Free Free Free Free Free

What are the Alaska Airlines Cancellation and Refund Policies?

Here are some guidelines for Alaska Cancellation Policy. Along with that, you will also get some details about the refund policy of this airline. 

  • Under this, passengers can cancel their flights due to any incident or accident that happened to them.
  • A passenger can also change his flight due to a medical emergency.
  • If you have purchased your tickets more than 24 hours before the scheduled flight departure, you can cancel your flights at short notice without paying any fee.
  • Once you've purchased an Alaska refundable flight ticket, you can request a refund through the Alaska Airlines website or by speaking with a customer representative. However, you may have to pay some charges.
  • If you are a Gold member, the change fee applies, but only if the change is made with a Alaska check-in window.
  • For award tickets, you must notify your airlines, and you will receive Mileage Plan miles back in your bank account.
  • If passengers cancel the flight within a specified time, the refund amount will start in 5 to 8 business days. The original method of payment is identified for the cancellation of your flights.


How Do I Cancel My Flights on Alaska Airlines?


The most convenient mode to cancel Alaska flight is online mode. Details can be checked below; 

  • Visit the official website of Alaska Airlines.
  • Login to your account with login credentials on Alaska’s homepage and choose the “My Trips” option.
  • After selecting, choose the “Cancel” option. Passengers can change their flight from this screen as well.
  • The next screen will confirm your cancellation of the ticket. After that, tap on “Confirm.” 
  • Now, your ticket is canceled officially, and you will obtain a cancellation confirmation with your ticket number on your registered email address with refund details.
  • For offline cancellation, you can dial Alaska cancellation phone number - 1-800-252-7522. 


Ways to Get a Refund From Alaska Airlines?


After completing the Alaska Airlines flight canceled procedure if you are looking for a way to get a refund, then follow the below-given steps very carefully; 

Review the Refund Policy

Familiarize yourself with Alaska Airlines' refund policy to understand the eligibility criteria for obtaining a refund. The policy can be found on their official website.

Contact Alaska Airlines

Reach out to Alaska Airlines' customer service department through their helpline or email. Explain your situation and request a refund. Be prepared to provide your booking details, such as the reservation number and flight information.

Cancellation Within 24 Hours

If you made a reservation within the past 24 hours, you may be eligible for a full refund under Alaska Airlines' 24-hour cancellation policy. Ensure that you cancel your Alaska flight booking within this time frame to qualify.

Document Your Reason

If you have a valid reason for requesting a refund, such as a flight cancellation by the airline, illness, or bereavement, gather any supporting documentation. This can include medical certificates, death certificates, or any other relevant evidence.

Submit a Refund Request

Depending on the nature of your refund request, Alaska Airlines may have an online refund form available on their website. Fill out the form with accurate information and include any supporting documents. Alternatively, you can submit your refund request via email or over the phone.

Follow Up

After submitting your refund request, keep track of your communication with Alaska Airlines. Follow up with them if you do not receive a response within a reasonable time frame. Ensure you have all necessary documentation and reference numbers readily available for future correspondence.

Escalate If Necessary

If you are unable to resolve the issue directly with Alaska Airlines, consider escalating your complaint. This can involve contacting a higher-level customer service representative, writing a formal letter of complaint, or filing a dispute with relevant consumer protection agencies or organizations.


The airline will rebook you to the next available flight for free of cost. If you do not want to travel on that flight, then you can directly ask for a refund from the airline. Alaska may also give you some compensation as well. However, all these will depend on your ticket type and the reason behind the flight cancellation.

By following the below-given points, you can avoid paying the charges for ticket cancellation. Check the cancellation policy Book flexible or refundable tickets Cancel within the free cancellation period Purchase travel insurance Change your travel dates Contact customer service Use loyalty programs or memberships Consider negotiating

If you have booked round-trip tickets, it is good to cancel the first leg of your journey within 24 hours before the scheduled flight departure. However, if you want to cancel the return portion, it’s better to reschedule a flight than to pay a cancellation fee.

Unexpected illness, injury, travel partner unfit for the journey, hospitalization, or death of a family member are some of the reasons why Alaska Airlines might give you the exception to cancel the flight and claim the refund even if you have a non-refundable ticket.

Representatives are accessible at 000 800 100 1051 on weekdays between 9:00 a.m. and 12:00 p.m. and 1:00 p.m. to 4:30 p.m. (PST) to inquire about the progress of a refund request. Inquiries can also be faxed to 206-392-7587 or sent by email to refunds@alaskaair.com.

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