JetBlue Airlines Cancellation Policy and Refund Fees

Before booking a flight with JetBlue Airlines, it is very crucial to understand the JetBlue Flight Cancelation Policy to avoid any unforeseen surprises in the end. 

All the information about the cancellation and refund policies of the airline is briefly elaborated on in this article below. 

What are the JetBlue Flights Cancellations charges?

If you cancel your flight after 24 hours of booking, then you will have to pay certain charges to cancel the flight and get a refund. The fee structure can be seen below; 

For Blue Basic

Blue Basic fare $200 per person change/cancel fee
North America, Central America, and the Caribbean $100 per person
Same-day confirmed switches $75 per person fee


For Blue, Blue Extra, Blue Plus, and Mint fares


Blue, Blue Extra, Blue Plus, and Mint fares No fee to change or cancel your reservation
Same-day confirmed switches $75 fee 
Non Refundable fares $50 Service Charge
Refundable fares $50 Service Charge

JetBlue Flights Cancellations And Refund Policy Details

Check all the details about the cancellation and refund policy of JetBlue Airlines below;

  • If you have a non-refundable ticket then you will have to pay $25 fee per person if you are looking to change or cancel a JetBlue reservation over the phone or via chat.
  • The airline does not charge any cancellation fee for bookings on Blue, Blue Xtra, Blue Plus, and Mint before departure.
  • Plus, JetBlue contacts you by email or an automated phone call if your flight is delayed or canceled by the airline.
  • In the case of Government or Military fare, if the passenger cancels the flight within 24 hours of the departure of the scheduled flight, he/she will get a full refund along with applicable cancellation charges.
  • In case of a no-show, if the passenger does not show up at the airport and does not cancel the flight 24 hours prior to the scheduled flight departure, the passenger will not be able to claim the refund.
  • As per the JetBlue cancellation policy, if a JetBlue reservation is made 7 or more days before the scheduled flight departure, passengers have 24 hours from the booking date to cancel the ticket and request a full refund.
  • If a JetBlue flight is delayed by more than 4 hours, you can request a full refund without paying any cancellation fees.
  • On cancellation of a refundable ticket, the refund amount will be credited back to the original form of payment within 7-10 business days.


How Do I Cancel My Flights on JetBlue Airlines?


Travelers can cancel their flights online and via phone by following the steps below.

Online Flight Cancellation

  • Visit the official website of JetBlue
  • Search the “Manage Trips” option.
  • Choose the flight route and tap on the Cancel button.
  • JetBlue flight cancellation compensation will be offered in the original payment method or as a travel credit based on the fare type.
  • Tap on the Proceed button to move ahead with the flight cancellation.
  • Once the cancellation is complete, the airline will share the confirmation message on the registered mail id.


Via phone


  • Keep your ticket booking number handy while connecting to the JetBlue Executive via phone.
  • Request the Executive to cancel your flight.
  • According to the cancellation policy, the flight is subject to cancellation up to 3 hours before the scheduled flight departure.
  • If it is a non-refundable ticket, the passenger will receive an email regarding travel credit in their email address, which will remain valid for 365 days from the date of cancellation.


How Can I Claim a Refund for a Canceled Flight?


There are a few ways to claim a refund for your canceled flight. One of the best and most convenient ways to ask for a refund is online. With the help of this mode, you can apply for a refund while sitting and relaxing at your home. The steps to apply online are given below; 

  • Open the browser and go to JetBlue Airlines’ official website. 
  • Then proceed to the “Manage Trip” booking.
  • There you will have to submit your flight details. 
  • Then you will see the option to “Cancel Reservation”. 
  • Tap on that option, and confirm your JetBlue flight cancelation.


As per the JetBlue refund policy, if your flight gets canceled by the airline then you will get rebooked to the next available flight to your destination without any charges. In case, if you do not want to travel on the assigned flight then you may get a refund or some sort of compensation. You may also get a travel credit.

It is advisable to cancel the flight within 24 hours of booking to avoid paying any additional charges. But if you have an upgraded ticket, then you may cancel your reservation 24 to 3 hours before the flight time.

If your first segment flight got canceled by the airline, then you must immediately contact the airline representative and tell them about your flight. Along with that, you have to tell them about your second segment flight, that you are about to because of them. After hearing your concern, the airline will do its best to help you out of the situation.

In case your flight gets missed due to some circumstances of the weather, then fee waivers will be issued to help you. You may opt for a refund to the original form of payment. However, this will be only applicable if the journey was booked on or before the dates specified under the fee waiver.