Aeromexico Airlines Missed Flight Policy & Refund Guide

Who doesn’t knows about Aeromexico Airlines? Of course, everyone does! Aeromexico is a very significant airline in Mexico. The flag carrier is known as one of the country’s largest airlines.

Flight Policy and Refund

A flyer may likely miss the flight due to unavoidable situations. If a flyer misses the Aeromexico flight after booking, the airline can surely help it out. However, the missed flight policy brings out every possible step a flyer can take, even if the flight is missed.

Now, if it comes to the refund of the missed flight, it depends on the ticket type issued and the booking medium. Flyers booking directly with the airline can contact the airline. Adding to it, flyers booking tickets with the travel agent can contact them.

Missed Flight Policy

One out of every ten flyers needs to catch up on a flight. However, this isn’t a call for stressing out. If you have booked your flight with Aeromexico, then the Aeromexico missed flight policy can find another way for the missed flight. However, there are some key points that the flyer must bring into mind after missing the flight. 

  • Considering the source of ticket booking, it is necessary to inform the agent. 
  • If you have directly booked the ticket with Aeromexico, connect with the agent. Otherwise, if you have contacted the travel agency, connect with them. 
  • Try rebooking another flight. You can book another flight at the earliest for your trip.
  • You must try to report at the airport. Otherwise, the airline might consider you a no-show. 
  • According to the no-show policy, the flyer can be penalized for missing the flight.
  • You can also cancel the ticket within 24 hours after booking if you know you won’t be able to board the flight. 


What happens if you miss your flight with Aeromexico?

For sure, after missing a flight, you can’t complete your trip. However, according to the Aeromexico missed flight policy, you can rebook another flight. A few more things can be considered if a flyer misses the flight. 

  • The airline might consider you a no-show.
  • You may have to pay some extra money as a penalty or for rebooking.
  • Depending on your fare rules, you may or may not get a refund. 


Connect with Live Person 

According to the Aeromexico missed flight policy, the very first step a flyer should take is to inform the airline after missing a flight. There are several ways to connect with the live person at Aeromexico airlines. Talking about the ways, one can connect with the airlines through calls. 

  • Call on +52 (55) 5133 4000
  • Carefully follow the IVR menu.
  • After a few clicks on your phone, you will be connected with the live person.  


Connect With Official Websites

The main website of Aeromexico airlines is a multipurpose place. For all the passengers, the website is the portal for booking, changing the flight, canceling, and contacting the airlines. 

  • Visit the official website
  • Scroll down for “Customer Service.”
  • You can contact the airlines through this portal.


Contact the closest Airport

There are few chances that after missing a flight from one airport, the passenger can find another flight from another. Quite often, a flight to the same destination is going to board from another airport. 

Contacting the closest or nearest airport can help out. If there is any availability, the rebooking can be done from there. In the case of travel agencies, the flyer must ask them for rebooking.

Chat with Aeromexico

Suppose a passenger is hesitant to get connected on the call or needs clarification with the website. For those flyers, there is an option for live chat that Aeromexico airlines provide. 

  • Visit the website
  • Scroll down for the “Live Chat” option.
  • Start chatting with the live agent at the airline. 


Some potential options for resolving a missed Aeromexico flight;

Check your ticket or fare rules for Aeromexico Review the terms and conditions of your ticket or fare to see if you are eligible for a refund or rebooking due to a missed flight.
File a claim with travel insurance If you have travel insurance that covers missed flights, you may be able to file a claim and receive compensation for any additional expenses you incur as a result of the missed flight.
Check the status of your flight with Aeromexico You can check the status of your flight on the website or by contacting the customer service department of Aeromexico. If your flight has been canceled or delayed, you may be able to rebook on a different flight or request a refund.


How Do I get a Refund for Aeromexico missed a flight?

Per the missed flight policy, the refund depends on the type of ticket purchased. Moreover, it also depends on the source the flyer has booked a ticket with. If the flyer has booked a ticket directly with Aeromexico, then the agent at the airline must be contacted. However, the agent must be contacted when the ticket is booked with the travel agent.

  • As per the Aeromexico missed flight policy, flyer can seek a refund if the ticket is refundable.
  • Depending on the uncertainty of the reason for missing the flight, the flyer can ask for a refund. 
  • To get a full refund, it is suggested that the flyer should cancel the ticket within 24 hours of booking. 
  • The flyer can speak with the agent at the airline to claim a refund. 


Steps After You Miss your flight with Aeromexico

Don’t panic even if you have missed your flight. The missed policy of Aeromexico is there to assist you. You must ensure to take a few quick steps after missing your flight. 

  • Get in touch with the airline or the travel agent you have booked your ticket with.
  • Immediately inform the agent about your missed flight.
  • Try rebooking another earliest available flight. 
  • Try to contact the closest airport. 
  • Check for stand-by flights.


Check for standby options:

Checking for standby flights can be helpful for a flyer. If unfortunately, a flyer misses the flight, then they can contact the airline and check for standby flights. The flyer can ask the airline to put his name on the standby list. However, this can only be possible if there are available seats in the standby options.


Now, if you are booking your flight with Aeromexico airlines, you don’t need to worry about the circumstances you might face after missing a flight. You must act calmly and coordinate with the airline for better results. There are several quick methods that you can easily take and proceed with your journey even after your flight is missed.

Frequently Asked Questions;

According to the missed flight policy, the refund for a missed flight depends on the type of ticket purchased. If the passenger has a refundable ticket, they can claim a refund with the airline.

Yes, they do charge some amount for changing the flight. But this only happens if the flyer changes the flight on the departure day. The airline can charge between $200 to $350.

The passengers can get in touch with Aeromexico's customer care executive by calling +52 (55) 5133 4000. The airline also has the facility of live chat for passengers.

If a passenger misses the flight due to any delay or cancellation, they can either contact the airline to rebook another available flight or claim a refund.

If passengers miss the connecting flight Aeromexico, they can ask the airline to rebook another available flight. The airline will help schedule another flight, or you can also claim a refund.

Your ticket will be canceled if you missed your flight and failed to notify the airline. Additionally, the airline may also levy some extra charges for missing the flight.