Do you know what will happen to you if you miss your WestJet flight? Or are you aware of WestJet Airlines Missed Flight Policy? If your answer is no, then no worries. Because in this article, you will get all the answers to your queries. Not just that, but you will also get some fruitful tips to avoid such a situation. 

Missed Flight and Refund Rules of WestJet Airlines

WestJet Airlines has very strict missed flight and refund policies, which all passengers must abide by in order to maintain the system of the airline. Check the details below; 

  • As per the WestJet Airlines Missed Flight Policy, you are not eligible for a refund if you miss your flight due to a heavy traffic jam, for arriving late at the airport, or for not completing the Westjet check in and boarding formalities on time. 
  • You can ask for a refund if you miss the flight due to some unfortunate tragedy, such as medical illness, poor climatic conditions, or the sudden death of someone. 
  • If you fail to arrive at the airport on time and miss your flight, then the airline will put you under “no show”. In a situation like this, you will not get any refund, but you will have to pay a penalty instead. 
  • You are not eligible for a refund if you have booked your flight from a third-party agency/ website. 


Which Classes are Eligible for Rebooking and WestJet Missed Flight Refund?


All the flights can be rebooked based on the circumstance that you have faced. But only refundable tickets are eligible to get a refund. For details you can check the table below;

Fare Types Changes/Re-booking Refund
Economy Class Non-Changeable Non-Refundable
Premium Class Changeable with some additional fees Refundable with genuine reasons
Business Class  Unlimited Changes are allowed before 24 hours of flight departure Refundable 
Business Flex Class Unlimited Changes are allowed before 24 hours of flight departure Refundable 

What Happens if I Miss My Flight on WestJet Airlines?

It is quite frustrating to miss a flight, as it ruins the excitement and fun of the trip. But life is a compilation of uncertain events, so we have to move ahead. But before that, we must understand the repercussions that we might face in order to deal with it.

If you miss your flight, then the below-given things could happen to you. 

  • WestJet Airlines may offer rebooking options for passengers who miss their flights, subject to availability. You will need to contact the airline's customer service or visit the ticket counter to discuss your options.
  • WestJet may charge a fee for rebooking a missed flight, however, it solely depends on your ticket type and circumstances. Additionally, if there is a fare difference between the original booking and the new flight, you may be responsible for paying the fare difference.
  • In some cases, WestJet may allow you to fly on a standby basis for the next available flight to your destination. Standby travel is subject to availability and is not guaranteed.
  • You may get an excellent solution if you have purchased travel insurance. However, before heading forward, it is advisable to review the policy thoroughly. Some travel insurance plans may provide coverage for missed flights due to unforeseen circumstances.


Some Tips to Avoid Missing Your Flight


Here are some tips for avoiding missing your flight:

  • Arrive at the airport early. This will give you plenty of time to check in for your flight, go through security, and get to your gate.
  • Check the status of your flight such as the timing and arrival terminal (if available) before you leave for the airport. This will help you to know about the changes to your flight (if any). 
  • Allow plenty of time to get through security. This can be especially important during busy travel times.
  • Know where your gate is. This will help you avoid getting lost in the airport.
  • Be patient and understanding. Things happen that can cause flights to be delayed or canceled. If you miss your flight, try to be patient and understanding with the airline staff.


Is There Any Way to Rebook a Missed Flight?


Yes, there are three ways by which you can rebook your WestJet Missed Flight. Details are mentioned below; 

Contact the Airline Directly

If you are at the airport then this is the best way to ensure that you are able to rebook on a flight that is convenient for you or not. For this, you will have to reach the WestJet Airline counter. They will definitely put you on the next available flight. If not then they may offer you a refund or a credit for your future flight.

Use the Airline's Website or App

If you are not at the airport then you can try to rebook your flight online or through the WestJet mobile app (if the options are available). This is a convenient option, but it may not always be possible to get the best available seats. You can also call the airline to seek guidance regarding the missed flight situation. 

Use a Third-Party Flight Booking Website

If you bought your original ticket from a third-party website, then it is advisable to rebook the flight through them. The agent of the website will surely help you to get the best option that suits you well. However, some additional charges can be applied to you by the agents.

How to Find a Way to Contact WestJet Airlines?

To contact WestJet Airlines, you may follow the below-given ways; 


You can contact WestJet Airlines by phone through their customer support line. They typically provide separate phone numbers for different services such as reservations, flight information, and general inquiries. These phone numbers are usually available on their website. However, if you are in Canada and want to seek assistance for a missed flight situation then you can call on a toll-free number 1 888 937 8538. And if you stay outside Canada then, you can check the different contact numbers. 


WestJet Airlines have an email address or a contact form on their website for customers to send inquiries, feedback, or requests. You can compose a message with your query and send it to the provided email address or through the contact form.

Live Chat

You can choose the live chat option to interact with a customer service representative of WestJet in real-time. This allows for immediate assistance and is convenient for quick inquiries. You just have to look for an icon of chat in the bottom right corner of the contact us page to start a chat.

Social Media

WestJet Airlines has official social media accounts on platforms such as Facebook, Twitter, and Instagram. You can get connected to them by sending a direct message to their inbox. You can also post a comment on their social media pages to get a response. However, these social media channels are not that effective in terms of solving problems. Apart from that, there is quite less chance that you will get a response soon.


If you are at the airport and prefer face-to-face communication or need immediate assistance, then you can visit the WestJet customer care counter or their ticket counter. Their staff will surely assist you with your inquiries or requests.

What are the Steps to Claim a Refund?

Before you proceed with the refund-claiming procedure, you must check whether you and your ticket are eligible for a refund or not. 

If the WestJet Airlines Refund Policy allows you and your ticket for a refund then you can follow the below-given steps; 

  • Call the airline’s customer service department or if you are at the airport then make your visit at the WestJet ticket or customer help counter (whichever is applicable). 
  • Then tell them the purpose of your approach and the reason why you missed the flight. 
  • Once you explain the scenario, give them the flight details, which include your flight, number, travel date, and destination (departure and arrival).
  • After that, the agent will help you with further proceedings. 
  • However, if you have purchased a ticket through a third-party travel agency, then you can contact them and seek money refund guidance. 

Frequently Asked Questions (FAQs)

No, in accordance with WestJet's missed flight policy, the type of fare the traveler purchased determines whether or not they will receive a refund. The airlines can help you choose standby options. A different flight can be scheduled. You can also check the standby list to see if there are any seats available on the backup flight, and you can ask the airline to add your name for convenience.

In the case of delay or cancellation from the airline, the flyer can opt to rebook another flight. You can arrange a different flight on your own as well. In addition, you can inform the airline why you missed your scheduled departure and ask for compensation.

Only if a traveler cancels their flight within a certain window of time will they be eligible for a refund of their cost. For canceled flights, Allegiant Air does not provide compensation. To save money, you can also get in touch with the airline to modify your reservation before your flight takes off.

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