If you are planning to cancel your Hawaiian reservation, due to some serious reasons, then before you proceed, you must know the terms and conditions of Hawaiian Airlines cancellation policy, to avoid any unwanted surprises. All the details about the cancellation and refund policies of this airline are briefly elaborated on in the article written below.  

Overview of Hawaiian Flights Cancellation and Refund Policies

The Hawaiian Cancellation for Flights fully depends on the type of flight ticket you have purchased and whether it is refundable or not. After 24 hours, you cannot cancel a basic economy flight and receive a refund. If you book a non-refundable flight, you must pay a cancellation fee.

  • Your reservation will be canceled if you do not check-in or receive your boarding passes within the scheduled time.
  • If you fail to arrive at their boarding gate on time, then Hawaiian Airlines may cancel your reservation.
  • Hawaiian Airlines' main cabin fares are fully refundable.
  • Basic Main Cabin tickets of this airline are non-changeable and non-refundable.
  • The refund for credit card-purchased flights ought to show up in the customer's bank account within 7 to 10 business days. Debit card bookings for flight refunds will be credited within 20 business days.
  • If any passenger wants to change his name on the ticket, they should know about Hawaiian Airlines name change policy. Because name changes might not be permitted for all tickets. They may have to pay extra money or get the ticket canceled.


What are the Hawaiian Airlines Cancellation Charges?


Below are the details for fees for Hawaiian Airlines flight Cancellation:

Cancellation Fees Basic Main Cabin Main Cabin Business First
Cancellation Via online 150 150 75 $ No Fee
Cancellation via the contact center 200 $ 200 $ 150 75 $

What is the 24-hour Flight Cancellation Policy of Hawaiian Airlines? 

Irrespective of the fare type, Hawaiian Airlines allows its customers to cancel their flight tickets for a full refund within 24 hours of purchase, as long as the purchase was made at least 7 days prior to departure. During the cancelation procedure, if you don't see an option to cancel on the official website, then you may have to call the airline to get a solution.

Some exceptions to the 24-hour cancellation policy are given below:

  • Tickets purchased with a travel agent or through a third-party website may have different cancellation policies.
  • Tickets for flights that are less than 7 days away cannot be canceled for a full refund.
  • Tickets for flights that are fully booked cannot be canceled.


What are the Ways to Cancel My Flights on Hawaiian Airlines?


There are two easy ways through which you can cancel Hawaiian Airlines flight. Detailed elaboration is given below; 


The steps mentioned below must be followed in order to cancel a flight online.

  • Go to the website and select "My Trip" from the list of options provided.
  • Enter the flight registration number that you got during the booking and your last name to access your account.
  • After signing in, select "View my trip" to see the travel details.
  • Tap the "cancel the reservation immediately" option to change your flight status.
  • Your computer will display a new screen with the terms and conditions on it.
  • From the list, select "Yes, cancel my reservation."
  • After the successful completion, a cancellation notification will be sent to your registered email address.




To cancel Hawaiian Airlines flight offline, follow the steps given below.

  • Call the Helpline number for Hawaiian Airlines.
  • Follow the IVR menu.
  • Then, you will be in touch with a customer service agent from Hawaiian Airlines.
  • You must now provide the person with your Hawaiian Airlines reservation details.
  • Finally, submit a cancellation request and, if a refund is possible in accordance with Hawaiian Airlines' cancellation policy, submit a refund request as well.


Can I Claim a Refund for My Canceled Hawaiian Reservation? 


Yes, if you are a refundable Hawaiian ticket holder then you can easily get a refund by following the below-given points; 

  • According to the Hawaiian Airlines refund policy, contact the agent of the airline. 
  • Then tell them that you have canceled your reservation and want to get the refund that you deserve. 
  • Provide them with all your flight details.
  • If they find your reason genuine and you have a refundable ticket, then they will proceed with the money refunding process. 
  • Within a few days (working) your refund will get credited to your account.


Yes, you can cancel your Hawaiian Airlines flight 24 hours before the scheduled flight departure time with some additional charges. However, this facility is applicable for the main cabin, business class, and first class passengers. If you are a basic main cabin ticket holder then you will not be able to get access to this facility.

Yes, you can ask for a refund for your canceled flight from a third agency/website only if the original flight was booked from the agency. If you booked your flight from the official website of Hawaiian Airlines then you will have to seek assistance from the airline itself.

Yes, you can cancel your Hawaiian flight because of your ill health. If you have a refundable ticket then you can easily get a refund, but if you have a non-refundable ticket then you might face some issues in receiving a refund. However, Hawaiian Airlines understands your circumstances, so there is a high chance you can get a refund based on uncontrollable events. For more information, it is advisable to reach the airline and ask your queries.

It is advisable to cancel the first segment of your trip no later than 24 hours before the scheduled flight departure if you have purchased round-trip tickets. However, rescheduling a flight is preferable to paying a cancellation fee if you want to cancel the returning segment.

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