Porter offers flights to Toronto and Ottawa as well as elsewhere. But along with this, sometimes it has to be canceled subject to certain conditions. If a person plans to cancel the coolie flight within a day i.e. within 24 hours of purchase then he/she is eligible for a refund. For more details go through the information given below.
Porter Flights Cancellations And Refund Policy Details
- If Porter cancels a flight, it will be rescheduled for the next available flight at no charge.
- Even if your flight is canceled, the porter sends flight information to your booking. Whose information you will get within 30 minutes.
- The porter does not waive fees due to inclement weather accompanying it. Its
- The airline allows you to cancel your flight within a day, within 24 hours of booking with zero penalty.
- Porter Airlines also allows you to cancel a flight up to one hour before departure. Cancellation charges may apply.
For Basic Economy Tickets
- Passengers cannot cancel any ticket on basic fare.
- As per the Porter refund policy, no refund or credit is available.
Below is the table that explains the policies and charges of Porter Airlines;
|
Economy Tickets |
Basic | Standard | Flexible | Freedom |
| Refundable within 24 hours of booking | Yes | Yes | Yes | Yes |
| Refundable up to 1 hour prior to departure | No refund or credit | No refund or credit | No refund or credit | No refund or credit |
| Flight cancellations within 45 days of departure | No | $100(1)/ $150 (2) | $50(1)/ $50(1) | Yes |
| Flight cancellations outside of 45 days of departure | No | $25(1)/ $150 (2) | Yes | Yes |
| Flight cancellations for VIPorter points redemptions | No | $50 | $25 | Yes |
How Do I Cancel My Flight on Porter Airlines?
Due to some reasons if you want to cancel your flight then you may follow the following steps;
Porter Airlines Online Cancellation:
- As per the Porter Cancellation policy, the passenger must visit the main website to cancel the Porter flight.
- He/She can move forward with the cancellation process of the flight through the option of “Manage Booking” or “My Trips” option available on the website.
- Next, fill up all the details.
- Click on the continue button.
- Select “Cancel Reservation”
Offline Cancellation:
- The passenger can opt for canceling the flight even by visiting the airport.
- At the ticket counter of Porter Airline, you may ask for the procedure details to cancel the flight.
- The live agent at Porter Airlines can also be contacted for canceling the flight.
- You can also seek help from the call center staff to apply for Porter's Cancellation policy.
How to Get Porter Airline Compensation
If you are planning to cancel your flight and want to get compensation, you can get the compensation by following the given below steps;
- 3 or more hours, but less than 6 hours: CAD$125
- 6 or more hours, but less than 9 hours: CAD$250
- 9 or more hours: CAD$500
