If you need to cancel your Southwest Airlines flight, don't worry about the process. There are 4 options for Southwest cancellation policy: Southwest 24-hour cancellation, basic economy, refundable and non-refundable flights. Depending on your ticket type and payment method, you may be eligible for a full or partial refund if your flight is canceled.
Let us understand it in detail:
What does the Southwest Airlines cancellation policy say?
You need to follow the below instructions to know southwest airlines' flight cancellation policy:
- If you want to cancel your Southwest flight, make sure you do it at least 10 minutes before the scheduled departure time.
- As per the refund policy for Southwest Airlines, if you have a Business Select or Anytime ticket and fail to cancel on time, you will receive a refund in the form of travel credit. However, if you have a Wanna Get Away or Wanna Get Away Plus ticket, you will not get a refund if you don't cancel on time.
- If you have a refundable ticket, you can cancel your flight even 10 minutes before departure and get your money back in the form of flight credit. If you used flight credits from a previous booking to pay for a Business Select or Ever fare, you'll get those credits back.
- If you have a non-refundable ticket but need to cancel it, you will get a refund in travel credit. If you have a companion pass, remember that canceling your ticket will also cancel your companion's ticket.
- If you used a gift card to book your flight, it is considered a non-refundable booking. If you miss your Southwest flight and have used the gift card, you will receive a reusable flight credit. If you must cancel within 24 hours of departure and wish to use the gift card, you must contact Southwest Customer Service.
- The Southwest cancellation policy states that If you paid taxes when booking your flight, those taxes are refundable and will be refunded to your original payment source. If you are traveling with an unaccompanied minor, you may receive a refund of the $50 per ticket fee upon cancellation. However, tickets for unaccompanied minors are non-refundable if the journey is not completed.
- If you had a pet travel on Southwest and need to cancel it, you can get a refund of up to $95 for the pet rental. But Earlybird check-in purchases are non-refundable. If Southwest cancels your flight, you will receive a refund of the Earlybird check-in fee.
What Does The Southwest Cancellation Policy 24 Hours Say?
- If you're uncertain about your travel plans and need to move ahead cancellation policy of southwest airlines, it's best to cancel it within 24 hours of booking. This way, you can get a full refund from the airline.
- If the airline cancels your flight or experiences a delay, you may be entitled to compensation from the airline.
Southwest 24-hour cancellation for different types of tickets:
- Wanna Get Away Tickets: These tickets allow free cancellation within 24 hours of booking. However, following the refund policy of Southwest Airlines these fares cannot be returned or reused.
- Business Select Tickets: These tickets offer the same 24-hour free cancellation policy as Wanna Get Away tickets, but they can also be refunded or reused.
- Anytime Tickets: These tickets also offer the same 24-hour free cancellation policy as Wanna Get Away tickets, and they can also be refunded or reused.
- Wanna Get Away Plus Tickets: These tickets come with the same cancellation policy as Wanna Get Away Tickets. But per the Southwest refund policy, they can also be refunded or reused.
How to Cancel a Southwest Airlines Flight?
If due to any unavoidable situation you are planning to Southwest flight cancellations then you can follow the below-mentioned steps:
- You can access the main page or the mobile app.
- Click on the three vertical lines on the upper left-hand side.
- Again click on the “Look Up Reservations” option.
- Fill up the confirmation and your name to get all the details of the flight booked.
- Now tap on Retrieve reservation.
- You will now see your reservation details.
- Click the cancel button and review the cancellation details.
- In the case of buyers with the non-refundable fare, they can only see the option to hold for future use.
- Click the “Cancel Flight” option.
How To Contact Southwest Airlines For a Refund?
If due to any unavoidable situation you are planning to proceed with Southwest Airlines' cancellation policy, then you can follow the below-mentioned steps:
Southwest Airlines Refunds Departments
P.O Box- 36649
Dallas, Texas (75235-1649)
You can also opt to call on the customer care number of the airline and speak with the live agent inquiring about the Southwest refund policy for canceled flights.
Note: If you want to request a refund from Southwest Airlines, you must attach the unused ticket to your written request. The airline will review the canceled ticket before processing the refund for the canceled flight.