Sun Country Airlines Cancellation Policy and Refund Fees

You may often think that canceling a flight can be stressful and confusing. But if you are aware of the Sun Country cancellation policy then you can cancel your flight in no time.

But the question is where you will find the details of the policy. Well, the answer lies in the below-given article. Yes, all the details about the cancellation policy of Sun Country are briefly explained here. Not just the cancellation policy but you will also find all the required information about the refund policy below.

Sun Country Flights Cancellations Policy Details

When it comes to the cancellation policy, then Sun Country cancellation policy varies on the basis of the type of fare you bought for your trip. So, you must acknowledge the terms and conditions of your fare before moving further with the policy. Moreover, you can refer to the guidelines jotted down below for assistance:

  • Flight delayed for more than 6 hours makes you eligible to proceed with the cancellation. You will be able to claim a refund after the cancellation of the flight.
  • If the airline books you on any alternative flight and the time of the flight doesn’t suit you. Then also you can ask for a refund from the airline.
  • You can cancel your flight within 24 hours of flight purchase without any charges. 


The cancellation charges are given in the table below;

Timeframe for cancellation Fee charged
60+ days prior to departure $0 (Free of cost)
59-14 days prior to departure $39 per segment
13-0 days prior to departure $79 per segment

 Sun Country Flight Refund Policy

After canceling the flight you may get worried about the refund for your canceled flight. But there is nothing to worry about as you can have a look at the Sun Country Airlines Refund Policy for understanding how the airline proceeds with a refund. 

Details are written below;

  • According to Sun Country Airlines’ refund policy if you cancel a flight within 24 hours of booking. Then you will receive a full refund to the source account. 
  • If you have bought a ticket with a credit card then your refund will be initiated within 7 days after your request for the refund. e
  • Whereas if you have bought the ticket with cash/cheque then the refund will be initiated within 20 days of the purchase.
  • In case you miss Sun country flight due to some error from the airline’s side, then the airline will compensate you for your flight or will refund the amount of your ticket.

 

How Do I Cancel My Flight on Sun Country Airlines?

 

Now coming to another important step during the flight cancellation process. You may think that flight cancellation requires a lot of your time and is confusing at the same time. But with the help of the steps below you can easily proceed with the Sun Country cancel flight procedure.

  • Visit the official website.
  • Now, search for the “My Trips” option.
  • Fill in the confirmation number and your surname for accessing your bookings.
  • Select the flight you want to cancel.
  • Complete the process by clicking on “cancel the flight.”
  • Follow the instructions showcased on the screen for completing the cancellation process.
  • If you feel canceling a flight through the official website is tricky and confusing then you can also opt to cancel the flight on a phone call.
  • Get in touch with the customer care department of the airline. The number of the airline is 651 905 2737. 

 

Forms of Payment Accepted By Sun Country Airlines

 

If you cancel your flight after 24 hours of reservation purchase, then you will have to pay some cancellation charges. To make the payment, you can check the modes that are acceptable by the airline given below; 

Online and when calling Reservations

  • Sun Country Airlines® Signature Visa®, Visa®, and MasterCard® credit cards
  • Debit cards
  • Sun Country Airlines travel vouchers and flight credits
  • Sun Country Rewards points

 

Online Only

 

  • Pay with Online Banking – Pay from your bank account securely.
  • Uplift

 

At the airport

 

  • Sun Country Airlines® 
  • Signature Visa®
  • Visa®
  • MasterCard® credit cards
  • Debit cards

 

Can I Get My Money Back If I Cancel My Sun Country Flight?

 

Yes, if you hold a refundable ticket and you have a reasonable excuse to cancel the flight, then there is a high chance that you can request a refund for your canceled Sun Country flight. By following the below-given pointers, you can receive your refund easily; 

Online Claiming Refund

If you are planning to claim a refund online then; 

  • Search Sun Country Airlines (www.suncountry.com). 
  • Head to “Manage My Booking”.
  • Hit on the search icon.
  • Enter your flight details which include, your flight number, name of the passenger, travel date, and cancellation date. 
  • Tap on the “claim refund button”. 

 

Offline Claiming Refund

 

There are two ways to claim a refund in an offline mode; calling the airline representative and visiting the airport; 

  • To proceed with the call you dial 651 905 2737, 6:00 a.m. – 11:00 p.m. (Central Time). The agent will help you to complete the refund request process. You just have to provide them with your flight details. 
  • If you have enough time and want to talk with the agent face to face then you can visit the nearest airport. Search for the helpdesk counter of Sun Country. There you will find the agent. After that point, the agent will take the lead to help to get the refund. 

(FAQs)

Sun Country Airlines may offer credits for future travel in certain circumstances. If you are eligible for a credit instead of a refund, the airline will provide you with a voucher or credit that can be used towards a future Sun Country flight. However, this facility will be given based on your ticket type.

If Sun Country Airlines cancels your flight, they will typically provide alternative arrangements or options. This may include rebooking you on the next available flight, offering a refund, or providing credit for future travel. For a more clear answer, you may talk to the airline’s representative.

If you have purchased travel insurance through Sun Country Airlines, the terms and conditions of the insurance policy will determine whether you are eligible for a refund. To know the terms and conditions you can get connected with the Sun Country’s agent. They will provide you with the best solution.

Sun Country Airlines refund policy generally does not allow for refunds on flights that have already departed. Cancellations made after the departure date are typically not eligible for a refund.

Sun Country’s refund policy may apply to the base fare of your flight. Additional services or extras such as seat selection, baggage fees, or in-flight purchases are generally non-refundable unless specified otherwise in the terms and conditions.