How to cancel a Turkish flight with a non-refundable or refundable ticket? How to get a refund after proceeding with Turkish Airlines' canceled flights? These are the very common questions that every passenger gets before flying for their trip.
If you have the same or similar queries, then this comprehensive guide will help to resolve the queries in no time.
Turkish Flight Cancellations And Refund Policy Details
If you want to or are planning to cancel your booked flight ticket, you should go through the Turkish Airlines flight cancellation policy details given below;
- You cannot cancel your ticket 24 hours before the departure time of your flight.
- If your flight is canceled, you can ask for a full refund from the airline if no alternative flight is available.
- If you cancel your flight in case of an emergency, the cancellation cost may be different for the same.
- If you cancel a non-refundable ticket, you will be refunded only the tax, and the rest of the amount of your ticket will be taken by the airline. Along with that, you are entitled to pay the cancellation fee.
- You cannot claim a refund after 12 months from the date of issue of the original ticket
- The refunded amount will be credited to the account of the person whose name appears on the ticket.
- If someone else bought the ticket for you, the amount will be sent to the person who paid for the ticket.
Other Turkish Airlines policies on Cancellation
The cancelation policies that come under Turkish Airlines are given below. These policies will help you cancel your flight ticket successfully
Turkish Airlines - 24-hour cancellation policy
- While you are requesting ticket cancelation, make sure that the departure date of your flight is 7 or more days
- This policy is applicable only if you have booked your ticket under Miles & Smiles program
- Your eGift certificates travel credit vouchers, and electronic vouchers are not covered under the 24-hour cancelation policy
- If you request a ticket cancellation within 24 hours of booking, no fee will be charged.
Business Class cancellation
If you are canceling your Business Class flight keep the following points in mind.
- Ticket cancellation is not allowed, only taxes are refunded and adjusted in your next booking.
- If it is a no-show then no refund will be given. The concerned amount can be re-used for booking a fresh flight.
- The cancellation price is 300 USD and is applicable per passenger per booking.
- According to the Turkish cancellation policy, passengers need to request ticket cancellation before the departure time of their flight.
- If you request for cancelation after your flight takes off, you will not get back the entire amount you originally paid for your flight ticket.
- In case of a “no show”, you will not get any refund.
- The cancelation fee in this category is 250 USD, per passenger per booking.
- In this, the cancellation charges will not be refunded.
- You cannot cancel the ticket if less than 1 hour is left for your flight to take off.
- No refund will be provided under the “no-show policy”.
- If you cancel your flight before the Turkish Airlines check in procedure, then you will not get any refund.
- Per passenger is entitled to pay 200 USD per booking.
Economy Class Cancellation
Before proceeding with Turkish Airlines' canceled flights (Economy class ticket) procedure, check out the points that are given below;
Economy Promotion fare
- Under this fare, you cannot cancel the ticket. Only taxes are refunded that are adjusted as a credit and can be re-used while you book your new flight
- If it is a no-show, you cannot cancel the ticket because the airline will cancel it. Apart from that, you will not be able to receive any refund from the airline’s end.
Semi-Flexible economy fare
- Under this category, passengers can request a cancelation before their flight takes off
- If it is a no-show, no amount will be refunded.
Economy Flex Fare
- In this category, passengers can cancel their flight before the flight takes off.
- Non-refundable ticket policy will be applied if you get marked as a no-show or miss your Turkish flight due to this reason.
How do I cancel my flight with Turkish Airlines?
To cancel your flight, Turkish Airlines provides you with a few methods that you can use to successfully cancel your flight ticket. Some of the methods are mentioned below.
Canceling the ticket online
If you wish to Cancel your Turkish flight online, follow the steps given below
- Visit the official website
- Navigate the Manage Booking option
- Fill in the 6-digit Booking Reference Number
- Select all the passengers' names for whom you wish to cancel the ticket
- Select the flight you wish to cancel,
- Click on the Cancel button, and proceed
- On the screen, you can see the amount that will be refunded to you
- Click on the “CONFIRM” button to continue
- The ticket will be canceled and you will receive your refund within 7 working days.
Canceling the ticket via phone
You can also Cancel the flight ticket over the phone. For doing so, follow the given steps:
- Contact the concerned person, provide all the details, and request cancellation.
- Check the amount that will be refunded after you make the cancellation, and pay the required cancellation fee. You will receive the payment within 7 working days.
- The Confirmation of your ticket cancelation will be sent to your Registered Email ID.
Ways to Claim a Refund
Turkish Refund Policy offers 4 ways to request a canceled flight refund. More details can be seen below;
- By Call: Call on the customer care number of Turkish Airlines and get connected with the representative. Then provide them with your flight details. After that, you can request a refund and within a few working days, you will get the refund.
- Online: You can also browse the website and fill out the refund request form. However, with this option, you may have to wait for the refund a bit longer as the airline may take some additional time to verify the situation and other things.
- Via the Mobile App: You can also apply for a refund via the Turkish mobile app. Just download the app, create an account, then fill in the flight details. After that, submit the refund request. Your refund procedure will proceed. You can also check the status of your refund process.
- Through a Ticket Office: Go to the nearest airport, and find the Turkish Airlines ticket counter. There you will meet a live agent who will guide you to complete the refund process.