Avianca Airlines offers several options for passengers to check in and obtain boarding passes. The airline has implemented measures to make the check-in process as smooth as possible.
In this article, we will provide you with reliable information and guidance on how to check-in and board your flight with ease. Follow these tips to have a hassle-free travel experience with Avianca (AV) Airlines.
For traveling with Avianca, you need to have a set of necessary documents in hand while doing the check-in process.
Refer to the table below to know what documents are necessary for your travel.
| Flight Type | Required Documents |
| Domestic Flight | To travel on a domestic flight to Columbia or Ecuador, all you need is a national identity card |
| International Flight | For international flights, you are required to bring an ID card and your visa for validation |
For traveling with these Airlines, you must know about the check-in time. Flyers need to ensure that they know the timings the airline has set to complete the check-in process.
Passengers who are doing the online check-in method need to do it between 48 hours to 60 minutes before their flight has to take off. Passengers must complete their process within the time limit to avoid chaos.
Note: If you are traveling to or from the United States or Canada, the online check-in time for you will be 24 hours before your flight’s departure time.
Other than Online check-in, you also have the option to check in with the Kiosk machine and reach the airport to perform the check-in procedure 2 hours before your international flight, and 1 hour before if you are traveling via a domestic flight.
If your plan is to fly with Avianca Airlines, you can check in at the airport by going to Avianca’s check-in desk. Kindly follow the airport check-in timings, so that there is no chance of you missing your flight. Failure to adhere to these timings may result in a missed flight
International flights: Complete your check-in process by reaching the airport 3 hours before your flight’s time
Domestic flights in Columbia: If you are traveling within Columbia, you need to reach the airport to perform the check-in procedure 2 hours before your flight.
Local flights in Ecuador: If your travel plan is to board a local flight in Ecuador, you are advised to reach the airport 1 hour and 30 minutes before your flight takes off.
To make it easier for you, below is the check-in and boarding gate closure time. Kindly follow those if you are planning to fly with Avianca Airlines.
Note: If you are done with the check-in process 24 hours before your flight, and do not have any checked baggage, you can arrive at the airport 2 hours before your international flight, and 1 hour before your domestic flight.
The check-in process should be done carefully by all passengers. The airline allows passengers to follow the check-in process using different methods available. Read below to know about various methods offered by the airline.
Passengers find it quite convenient to check in using the online method on the airline’s website. To follow the online procedure, you need to complete the steps mentioned below.
The web check-in process is restricted for some passengers who come under the following category.
Yes, you can definitely check in for your Avianca flight using your mobile phone by downloading their mobile application. The application is available for Android as well as iOS users. Follow the steps given below for your check-in process.
Passengers cannot perform the check-in process using their mobile for domestic flights in Brazil. Also, if it is a code-shared flight, you cannot check in using your mobile.
You can skip the airport lines by performing the check-in process via a self-service kiosk. To check in by the self-service kiosk method, follow the steps mentioned.
The check-in process is smooth to perform. However, there are some restrictions in the process that are to be noted. You can not do the kiosk check-in when:
There are a few cities that do not have kiosk services available. Some of them are as follows:
You can also opt for Airport check-in for your Avianca flight. Go through the steps given below to check in at the airport.
Airport check-in requires passengers to pay the fee for the check-in process. You can refer to the table given below to note the amount you need to pay if you are following the airport check-in procedure.
| Region | Charge |
| Domestic flights Colombia | COP 30.000 |
| Domestic flights Ecuador / Guatemala | USD 10 |
| International | USD 10 |
| From Spain | EUR 10 |
| From the United Kingdom | GBP 9 |
Note: Prices are subject to change at any time without notice and are non-refundable.
Upon doing the check-in process, the next thing you are required to do is to collect your boarding pass. To obtain your flight boarding pass, you can follow different methods. Let us now discuss the ways to download Avianca’s boarding pass
Passengers usually prefer and find it convenient to follow the online method for downloading their boarding pass. It is time-saving and can be done by following certain easy steps that follow:
To collect your Avianca Airlines boarding pass, you can also do it using your mobile phone. All you need to do is, follow the steps that are given below.
However, in Cancun, Havana, Porto Alegre, Punta Cana, Rio de Janeiro, Santa Cruz de La Sierra, and Santo Domingo, you need to have a printout of your boarding pass, even if you have done the mobile check-in.
How to Print boarding pass at Kiosk?
To download and print your boarding pass using the kiosk machine, you need to follow the given steps.
To download your luggage tags via Kiosk, follow the steps given.
Note: If you face any sort of an issue, you can connect with Avianca Airlines check-in phone number - 1-800-778-4838.