While planning a trip there are so many measures and precautions that we must take to avoid any mishappening in the airport and flight. But still, if you miss your flight due to some unfortunate events, then you may find yourself helpless and clueless.

But not anymore because in this article we will discuss the Air India Missed Flight Policy which will help you to act calmly and righteously. If you follow the article carefully then you can get out of the situation in no minute. Not only that, but you will also get some additional tips that will surely help with a hassle-free flight journey. 

Air India Airlines Missed Flight and Refund Policies

The missed flight and refund policies of Air India are elaborated on below; 

Missed Flight Policy: 

  • If you miss your flight due to not showing up at the airport, then you will get marked under the “no-show policy”. In this case, the airline may charge you a “no-show penalty”. 
  • If you miss your flight due to some unforeseen events, then Air India will try their best to rebook you on the next available flight. 


Air India Refund Policy for Missed Flights:


  • If you miss your flight due to some genuine reason then you may get a refund from the airline. 
  • If you have your hands on a non-refundable ticket, then unfortunately the airline will not provide you with any refund facility. 
  • On the other hand, if you miss your flight but have a refundable ticket, then irrespective of the reason due to which you missed the flight, you will receive a refund. 


Refund for Changed Tickets:


  • If you need to change your flight, you may be able to do so without a fee. However, if you change your flight to a more expensive fare, you will be responsible for the difference in fare.
  • If you need to cancel your flight after you have already changed it, you will be subject to the cancellation policy for the new fare.


Which Travel Class of Air India is Allowed to Make Itinerary Changes and to Claim Changes?


After you miss your flight, you can easily rebook the next available flight irrespective of the flight ticket. However, not all travel classes of Air India are allowed to make itinerary changes or get a refund. Check the details below;


Fare Types Changes/Re-booking Refund
Economy Class Changes are allowed but certain charges will be applied Non-Refundable
Premium Economy Class Changes are allowed but certain charges will be applied Non-Refundable
Business Class Changeable Fully-Refundable
First Class Changeable Fully-Refundable

What happens if You Have Missed Your Flight with Air India Airlines?

Once you miss your Air India flight, there are certain situations that you might face at the airport. The details are given below; 

  • If you miss your flight due to a delay or cancellation by the airline, then there is a high chance that you may be able to rebook your flight for free. To do this, you will need to contact Air India customer service and provide your flight information.
  • Whereas, if you miss your flight due to health illness, then guarantee you will get a refund on your ticket. To do this, you will need to provide a medical certificate to Air India customer service.
  • In case you miss your flight due to some other reasons, then you might get a refund. However, the airline will not provide you with a full refund because you will be charged some cancellation charges. The amount of the cancellation fee will vary depending on the fare class of your ticket.
  • If you are traveling on a connecting flight, you may need to rebook your entire itinerary. This is because your connecting flight may have already departed by the time you arrive at your connecting airport.
  • If you are traveling on a discounted fare, you may not be eligible for a refund or rebooking. It is important to check the terms and conditions of your fare before you travel.
  • If you are traveling with checked luggage, you may need to claim your luggage and recheck it for your new flight. This is because your luggage may have already been loaded onto your original flight.

What to Do If I Missed My Air India Connecting Flight Due to a Delay in First Air India Flight?

Just in case, if you miss your connecting flight due to some technical delay of your first Air India flight, then you can follow the below-given points carefully; 

  • Check with the Air India Customer Service Department to let them know that you missed your connecting flight because of a technical glitch that occurred from their side. They will give you some appropriate solutions that can help you to emerge from the situation. The options may include rebooking the flight, claiming a refund, or just being on a standby list for a later flight.
  • If Air India fails to rebook you on the next available flight, then you may need to look for other alternative flights on other airlines. Be sure to check the baggage fees and other restrictions of the other airlines before booking your flight. 
  • After you miss your connecting flight, if you feel that Air India was responsible for it, then you can file a complaint with the airline. You can do this by contacting Air India customer service or by filing a complaint online.
  • If you are unable to rebook your flight or find an alternate flight, you may be entitled to a refund from Air India. You can request a refund by contacting Air India customer service. 


Tips to Avoid Missing Connecting Flights


Some useful tips following which you can avoid missing your connecting flights; 

  • Book your flights with enough time in between. This will give you plenty of time to make your connecting flight, even if your first flight is delayed. 
  • Check the status of your both flights before you leave for the airport. Doing so will help you to ensure that your flights are on time and there are no unexpected delays. 
  • Be aware of the baggage restrictions of the airlines you are flying. This will help you to avoid having to pay extra fees for checked bags or overweight bags.
  • Arrive at the airport early. This will give you plenty of time to check in for your flight, go through security, and find your gate.


What are the Ways to Connect With Air India Representatives?


There are several ways to get connected with an Air India representative. The representatives will be available 24*7 to help you with your queries. Check out the connecting options below; 

  • Call the Air India customer service number. The number for your region can be found on the Air India “Contact Us” website.
  • Chat with an Air India representative online. The Air India website has a live chat feature that you can use to get help with your booking or other questions.
  • Send an email to Air India customer service. The email address for your region can also be found on the Air India website.
  • Visit an Air India airport office. Air India has airport offices in many cities around the world. You can visit an office to speak with a representative in person.

Note: If you are calling Air India customer service, be sure to have your flight confirmation number and passport information ready. This will help the representative to assist you more quickly.

How to Rebook a Missed Flight? 

To rebook a missed flight you may follow the below-given points; 

  • If you are at the airport, then go straight to the Air India customer care desk. 
  • Look for the live agent there. 
  • Then tell them the reason for your visit and missing the flight. 
  • Provide them with your flight details. 
  • Then the airline agent will help you to rebook the next flight. ‘
  • To complete the procedure, pay the additional charges (if any).


What are the Ways to Get a Refund for an Air India Missed Flight? 


As per the Air India Refund Policy, you have three ways to claim a refund for your missed flight. Details are written below; 

Contact Air India Customer Service 

You can contact Air India customer service by phone, email, or chat. When you proceed to contact customer service of Air India, kindly be sure to have all the flight information ready. The information should have a compilation of your flight number, date of travel, and confirmation number. Customer service can help you process a refund for your missed flight.

File a Claim With Air India 

There is an option for you to claim a refund from the airline if they fail to provide it to you. The option is to file a claim with Air India. To proceed with it, you will have to provide all the documents to the concerned person that are required to claim a refund for your missed flight. The list of documents includes your boarding pass or a receipt for your ticket. To claim a file, you can use either the online website method or the mail method. 

Use a Third-Party Service to Help You Get a Refund 

If you have booked a flight from a third-party source then you can claim the refund from them only. You cannot ask for a refund from the airline. However, these services typically charge a fee.

Frequently Asked Questions;

The refund policy of Air India airlines totally depends on the ticket purchased. If you have booked the ticket with the travel agency, you can ask the agent for a refund. Otherwise, you can contact the live agent at Air India Airlines.

Yes, you can change the flight with Air India airlines. Air India airlines have bought the feature for their passengers. Now passengers can easily make changes to their flights through the website of the airline.

The airline helps passengers after missing a flight. The flyer can ask the airline to rebook another flight. Adding to it, the refund policy for the missed flight depends on the type of ticket purchased. The flyer can explain the reason to the agent at Air India in medical emergencies.

You can contact Air India airlines in various ways after missing the flight. If you want to get connected with the live agent through a call, you can call on 01242641407. You can also get in touch with the airline by dropping a mail on their official mail id.

Yes, Air India does charge a penalty amount if a passenger misses the flight. However, the amount can vary from fare to fare. Apart from this if the flyer urgently needs to complete the trip then the airline can assist in rebooking another available flight.

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