American Airlines Missed Flight Policy & Refund Guide

If you miss your American Flight, then you can claim a refund or rebook your flight. However, the procedure can be complicated. But no worries. In this article, you will get some simple ways to claim your desired preference. Not only that, but you will also get some additional tips that will clear all your doubts.

Overview of American Airlines Missed Flight and Refund Policy

American Airlines understands its customers' needs so it came up with missed flight and refund policy. If you in case miss your flight, these policies will surely help you get the right justification for your situation-

Missed Flight Policy

The airline is liable to get you re-booked on the next flight if in any case, you have missed your flight due to unforeseen situations. By any chance, if you cannot get any available seat or flight, then the airline may give you a refund or travel credit for a future flight.

The amount of the refund or travel credit will solely depend on the type of ticket you have bought and the reason why you missed the flight. Let's suppose, if you miss your American flight due to some climatic conditions, or any unfortunate scenario like illness or death, then you can be eligible for a full refund. But, in case of late arrival at the airport or not completing the American check in or boarding formalities, then you will surely not get any refund.

Refund Policy

  • Refundable ticket: If you have bought a refundable flight ticket but could not travel under some circumstances, then you are 100% eligible for a refund. 
  • Non-Refundable ticket: If you have purchased a non-refundable ticket, then unfortunately, you cannot claim a refund. However, there may be some exceptions or circumstances in which American Airlines may provide a refund or credit for future travel. These exceptions can include severe illness, the death of a passenger or immediate family member, or significant flight disruptions caused by the airline.


What Should I Do If I Miss My American Flight? 


After you miss your flight, you can follow the below-given points, to prevent the worst situation; 

  • It is very obvious to feel anxious, frustrated, or stressed during a situation like missing a flight, but staying calm would be best to make better decisions. This will help you to prevent the situation from getting worse. 
  • Connect with American Airlines as soon as possible. You can call their customer service or go to the nearest American Airlines ticket counter or service desk. Explain your situation and provide them with your reservation details.
  • Ask the airline about the next available flights to your destination. As an air service provider,  they will have options and may be able to book you on the next available flight. However, before you claim this demand, keep in mind that all the facilities are dependable on seat availability and ticket conditions.
  • Depending on the type of ticket you have purchased and on American Airlines Missed Flight Policy, an additional fee can be implied to your rebooked ticket.  Discuss this with the airline representative to understand any additional costs.
  • If you have travel insurance, review your policy to see if it covers missed flights and what the reimbursement or assistance process is. Contact your insurance provider to report the situation and seek guidance on how to proceed.
  • While waiting for the next available flight, try to find your accommodation. Cross-check with American Airlines whether they offer any assistance or discounts for stranded passengers or not. And if they don't then make your own arrangements.
  • If missing the flight affects other aspects of your travel, such as connecting flights, accommodations, or activities at your destination, assess the impact and make any necessary changes. Contact all other relevant service providers from whom you booked your other services and notify them of the situation and see if any adjustments can be made.


Is There Any Way to Connect With American Airlines? 


Yes, if you miss your flight, then you try a few ways to connect with American Airlines.

  • Phone- You can directly call American Airlines customer service at 1-800-433-7300.
  • Website- You can visit the American Airlines website and use the live chat feature.
  • App- You can download the American Airlines app and use the chat feature.
  • Social media- You can connect with American Airlines on social media and send them a message.

When you connect with American Airlines, be sure to have your travel information ready, such as your flight number and confirmation number. This will help the customer service representative help you more quickly.

Note: Be specific about your issue. Doing so will benefit you only. Wondering how? Simple, the more straightforward you are, the faster the representative will be able to help you out of the situation.

Can I Rebook My American Missed Flight? 

Yes, you can rebook your missed American flight. When you miss a flight, it's important to act quickly and follow the appropriate steps to rebook your travel. Here's what you can do;

  • Contact American Airlines. You can contact them through their customer service hotline or visit their website to find alternative contact options.
  • Be ready to provide your booking reference or ticket number, as well as any other relevant details they may ask for. This will help the airline locate your reservation and assist you more efficiently.
  • Clearly explain why you missed your flight to the airline representative. They will assess the circumstances and provide you with the available options for rebooking.
  • American Airlines will offer you alternative flights based on availability. They may suggest different dates, times, or even different airports if applicable. Be prepared to be flexible with your travel plans to increase the chances of finding suitable alternatives.
  • Depending on the fare type and specific circumstances, there may be fees or penalties associated with rebooking a missed flight. American Airlines' policies vary, so it's important to inquire about any potential charges during the rebooking process.
  • Once you select a new flight, do not forget to confirm the details with the airline agent. After that, the agent will provide you with a new itinerary, which will include the flight number, departure time, and other relevant information.


Can a Basic Economy Class Passenger Claim a Refund? 


No, a basic economy class passenger cannot claim a refund for a missed flight. However, the other class may claim a refund. For more details, you may check the table given below; 

Fare Types Changes/Re-booking Refund
Basic Economy

Passengers are not allowed to make any changes to their itinerary.

However, all passengers from Europe can do the change but will have to pay the additional fee. (Finland, Estonia, Latvia, and Lithuania are excluded from this privilege)

Main Cabin Passengers can make changes without paying any fee. However, differences in ticket prices may apply.  Non-Refundable
First Class Changes are allowed but differences in ticket prices may apply.  Fully Refundable

Ways to Claim a Refund for American Airlines Missed Flight

Claiming a refund for a missed American Airlines flight can be a bit more challenging, as missed flights are generally not eligible for refunds. However, it's still worth exploring the possibilities and contacting the airline to discuss your specific situation. 

As per the American Airlines Refund Policy, if you have missed your flight due to a medical emergency, poor weather conditions, or due to some glitch from the airline's side, then you may claim a refund. 
Here are some steps you can take;
  • Familiarize yourself with the fare rules and terms and conditions associated with your ticket. This information can usually be found on the airline's website or in the booking confirmation email. Check if there are any provisions for refunds or changes in case of missed flights.
  • Go to American Airlines customer service to explain your circumstances of missing a flight and inquire about the possibility of a refund. Be polite and provide clear details about why you missed the flight. While the chances of a refund may be low,  it is still quite worth expressing your circumstances and discussing any options that can be available and applied to your itinerary. 
  • If you purchased travel insurance, check the policy coverage to see if it includes provisions for missed flights. Some insurance plans may offer compensation or reimbursements for missed connections or other unforeseen circumstances. Contact your insurance provider to understand the coverage and file a claim if applicable.
  • If you booked your flight with a credit card, review the benefits provided by the card issuers. Some credit cards provide trip interruption or cancellation insurance, which may cover missed flights under certain circumstances. Contact your credit card company to inquire about potential options for reimbursement.


Frequently Asked Questions;

No, usually, American airlines don’t refund the money for the missed flight. However, it differs from situation to situation. Sometimes depending on the emergency, the airline provides a refund. Even if you are stuck in unexpected situations, the airline usually won’t provide you with any refund but will try to book another flight.