Qantas Airways Missed Flight Policy & Refund Guide

Undoubtedly, Qantas Airways is recalled once when it comes to facilities and services. Qantas Airways covers various destinations within Australia and the Asia Pacific regions. Adding to it when it comes to the budget, Qantas provides a wider range of discounts and offers on booking a flight with them.

Flight Policy and Refund

Qantas Airways always provides satisfactory services to the flyer. Sometimes some uncontrollable and unavoidable situations may result in a missed flight. Then the missed flight policy comes into play. This policy supports and guides the flyer who have missed their flight.

It is mandatory to immediately inform the airline if a flyer unexpectedly skips the flight on Qantas Airways. However, the missed flight policy and refund policy differs from fare to fare and the location the flight was destined to. But it can be helpful to recall a few things after you miss your flight with Qantas Airways.

Missed Flight Policy

Even if you miss your flight, the airline can assist you differently. Although before using the missed flight policy, one must be aware of the terms and conditions under the policy.

  • The missed flight policy and refund policy differs on some characteristics like the type of fare and travel destination.
  • If you missed your flight, the first thing you must do is inform the customer care executive of Qantas Airways.
  •  You can ask the airport or travel agent to rebook another available flight for your trip.
  • You can also claim a refund from Qantas airways.
  • If you feel that you won’t be able to board the flight, try to cancel the fare within 24 hours of booking. Canceling your booking timely makes you eligible to claim a full refund.


What might happen if you Miss Your Flight on Qantas Airways?

If you miss your flight, you certainly won’t be able to complete your trip. Apart from this, if you are not present or don’t inform the agent about your missed flight, they might consider you a no-show policy. Implementing of no-show policy can also result in some extra charges that Qantas Airways might levy on you.

Connect with Live Person at Qantas Airways

Informing the airline after missing a flight is a must. Furthermore, the live agent of Qantas will surely provide solutions to all your problems. Connecting with the Qantas Airways live person is quite easy, and it can be done in a few clicks. Follow the below-mentioned quick steps to connect with the live agent at Qantas Airways. The agent can explain more about Qantas airway's missed flight policy.

  • Call on 022 6111 1818.
  • Carefully hear and follow the IVR menu.
  • After the IVR menu, a live agent will connect with you. They are available for the flyers 24x7.


Connect With Official Websites

The website of Qantas airways can be used for multipurpose. You can see various options for connecting with the airline on their website. The flyer can book a flight from the website, bookings can be managed, an agent at Qantas can be contacted, and flyers can also claim a refund.

  • You can visit the official website
  • At the top right corner, there is a “Help” option.
  • With this option, you will be able to find several ways through which you can connect with the agents at the airport.
  • Depending on your choice and convenience, choose whatever method you wish to talk with the Qantas agent.


Contact the closest Airport

Complete your trip if you missed your flight and didn’t have any other option. For example, you have an urgent meeting to attend and can’t afford to miss it, so you must travel in any circumstances. After missing a flight, try to contact the closest airport and ask them to inform you about the availability of flights to your favorite destination. If they have flights available, you can book a ticket or ask your travel agent to rebook another flight from a different airport. With this, you can complete your journey even after missing your flight.

Chat with Qantas Airways

Few people feel shy to talk on a phone call and prefer texts over calls. For this group of people, Qantas Airways has the live chat box feature.

  • Visit the website.
  • Select the “Help” option.
  • You can see the option for chatting with the live agent on the panel.


Some potential options for resolving a missed Delta flight:

Check your ticket for Qantas Airways Checking the terms and conditions of your fare from Qantas will ensure your eligibility for rebooking and claiming a refund from Qantas.
File a claim with travel insurance for Qantas Your travel insurance can help you to cover loss for your missed flights. If you have travel insurance for missed flights use it for any other further charges.
Check the status of your Qantas flight You can check the status of your flight on the website of Qantas. If you observe any delay or cancellation in the flight. Try rebooking another flight and save your trip.


How Do I get a Refund for Qantas Airways Missed Flight?

Regarding refunding policy, Qantas Airways only provides refunds for delayed or canceled fights. Adding to this, if the flyer misses a flight for any uncontrollable reason, then the flyer is eligible to request a claim from Qantas.

  • If flights are delayed between 72 hours of departure, the airline can either book another available flight without any charges or refund the whole amount.
  • A flyer can also request for refund if they miss a flight due to any uncertain and uncontrollable emergency.
  • The flyer can contact the airline's agent or ask their travel agent to claim the refund.
  • Refund requests can also be initiated from the website of Qantas Airways.


Steps after you miss Qantas Airways Flight

The flyer must stop getting tensed about the missed flight. Qantas Airways missed flight policy is made for flyers only. The policy assists flyers in tough situations when they miss their flight and don’t know what to do next, whom to contact, and many more things. Following a few quick steps after missing the flight can help calm the situation.

  • Try to inform the agent at Qantas Airways or the travel agent with whom you have booked the flight. Informing them at the earliest can be helpful in such stressful situations.
  • Try re-booking another available flight for the same day or another day.
  • Try to contact the closest airports and rebook a flight from there. The availability of flights differs from airport to airport. So try to reach the closest airport as soon as possible and catch the available flight.
  • You can ask for a refund from Qantas Airways. As per the missed flight policy of Qantas Airways, a flyer is eligible for a refund for missed flight.


Check for standby options:

Contact the agent at Qantas Airways and ask for the availability of standby options. The airline may put your name on the standby list after checking the availability of the seats. However, seats can’t be guaranteed if there is no availability. That’s why it is preferred to inform the airline at the earliest to seek advantage of the facilities offered by the airline.


Now you know about the pros and cons of missing a flight on Qantas Airways. Even if you missed your booked flight on Qantas, then you don’t need to worry. You are secured under the Qantas Airways missed flight policy. All you need to do is follow some simple steps and recall the terms and conditions under the policy. Moreover, the policy also differs from fare to fare.

Frequently Asked Questions;


According to the missed flight policy of Qantas Airways, the flyer can claim a refund for missed flight. Depending on the ticket booking source, you can claim a refund. If you have booked the ticket directly with the airline, you can connect with the agent at Qantas Airways. Else if you have booked your ticket with a travel agent, you can ask them to initiate the refund.


If a flyer misses the flight due to cancellation or delay, the airline allows them to board another available flight. The passenger can also try to rebook another flight or request a refund from Qantas.


Qantas Airways can arrange a different flight for the flyer. The flyer can easily change their flights with Qantas Airways without paying additional airline charges.


Yes, according to the missed flight policy of the airline, a flyer can be charged for a missed flight. The penalty charge for the missed flight can be between $75 to $400. After missing a flight on Qantas Airways the flyer has to pay certain amount as a missed flight fee.


The flyer can get in touch with the live agent at Qantas Airways after missing the flight. For connecting with the live agent the flyer can call on 022 6111 1818. By doing so the agent can help the flyer to find other options after missing the flight.