United Airlines Missed Flight Policy & Refund Guide

Have you ever wondered, what will happen if you miss your United flight? What measures can you take to get rid of this unfortunate situation? Well, missing a United flight can surely leave you lost and unsure of what you can do next, if you are not aware of the United Missed Flight Policy. 

But if you are reading this article, then you can take a deep relaxing breath because this time if you miss your flight, you won’t be clueless anymore. Not only that, this article will also help you to get an alternate flight. Curious to know How? Just scroll down the page and find out the amazing ways.

What is United Missed Flight and Refund Policy?

Before we go any further, you must have a firm knowledge of United Airlines Missed Flight and Refund policy, to prevent any unwanted surprise at the airport; 

  • If you miss your flight due to any medical emergency, airline’s technical glitch, or bad weather conditions, then you can try to rebook on the next available flight.
  • During the rebooking process, if you do not get any available seats on the next United flight, you may get a refund.
  • If United Airlines restricts you to board the flight due to overbooking, then you may be entitled to compensation.
  • However, if you miss your flight due to your fault. For example, if you complete your United Airlines check in procedure late, or you were not able to reach the airport on time, then you are not allowed to get a refund. You can book an alternative flight but you may have to pay the additional fee.
  • If you get marked under “No Show”, then you have to pay a penalty.


What to do If I Miss My United Flight?


It is very unfortunate to miss a flight that you might have been waiting for too long. After facing this kind of situation, it is natural to feel sad and clueless. But no worries, if you have bought an economy or premium seat, then you can follow the below-given points; 

  • Connect with a representative of United Airlines as soon as possible. To contact them either you can call on their customer service number or you can visit their website.
  • Explain why you missed your flight. Tell them the reason precisely, for instance, a weather delay or a medical emergency, United may be able to waive any fees associated with rebooking your flight.
  • Ask to be rebooked on the next available flight. United will typically rebook you on the next available flight to your destination, free of charge.
  • If you cannot get any available flight, then you may get a refund or a travel credit for a future flight. The exact terms of your refund or credit will depend on the reason you missed your flight and your fare type.


Tips to Avoid Missing United Flight


Here are some additional tips for avoiding missing your United flight; 

  • Arrive at the airport early. This will give you plenty of time to check in, go through security, and find your gate.
  • Check the status of your flight before you proceed to leave for the airport. This will help you avoid surprises if your flight is delayed or canceled.
  • Be aware of the united baggage policy. Make sure you pack your bags correctly and that you don't exceed the weight or size limit.
  • Be prepared for the unexpected. Life is unpredictable and so is your missed flight situation, so it's always better to have a backup plan in case you miss your flight. This could include having a credit card with travel insurance or knowing how to get a refund from the airline.


How Can I Contact United Airlines for Missed Flight?


To connect with United Airlines for Missed Flight, check the below-given points; 

  • After you missed your flight, you can call the United Representative at 1 (800) 864-8331, to ask about the next procedure that you can do to reach your destination. However, to proceed with the calling procedure, you have to listen to the IVR menu carefully. Only then you will be able to get connected with the airline. 
  • If you are not comfortable with the telephone option, then you can connect with United Airlines through their official website. The benefit of this method is that you can make changes or apply for a refund before the flight time. 
  • If you are already at the airport, then the best option would be to connect with the live agent present at the airport. As you will be able to communicate much better while talking face-to-face. 


Can I Rebook My Missed Flight? 


Yes, if you have missed your United flight and then you can rebook it. For a seamless procedure, you have to carefully read and follow the below-given points; 

  • Contact the Airline Directly- If you have booked your flight via the official airline, then the easiest way to rebook a flight is to contact the airline directly. Call on their flight reservation number, and provide all the flight details, then you will be required to explain the reason why you missed your United flight. If the representative finds the reason genuine they will proceed further. 
  • Use the Airline's Website- In case you don't find the number for customer care, you can directly get to the official website and begin with your flight rebooking procedure.
  • Use a third-party travel agency- Booking made via any third-party website or travel agency will not be changed or rebooked by the airlines, you will have to contact your respective agency directly to get your rebooking done.

Note: Kindly, be ready with all the required documents. In case, your rebooking requires some additional charges, then make sure to provide your credit or debit card details to the agent. 

Can all the Classes of United Airlines Claim a Refund? 

There are certain restrictions on some classes of United Airlines, to know more in detail, you can check the table mentioned below; 

Fare Types Changes/Re-booking Refund
Basic Economy No changes are allowed Not Permitted
Economy  Changes are permitted without any charges within the U.S., or between the U.S. and Mexico or the Caribbean. Fully Refundable
Economy Plus Changes are permitted without any charges within the U.S., or between the U.S. and Mexico or the Caribbean. Fully Refundable
Business First Changes are permitted without any charges within the U.S., or between the U.S. and Mexico or the Caribbean. Fully Refundable

How Can I Claim a Refund for a Missed Flight? 

As per the United Refund Policy, not all classes are eligible for a refund. However, if your ticket has the condition to get a refund then you can apply for it without any second thought. 

To claim a refund for your missed flight, you can try the below-given ways; 

1. Contact United Airlines 

The easiest way to claim a refund is to contact United Airlines directly. Either call on the customer support number or drop them an email, you can even do this via their official website. After reaching out to them you will have to provide the flight information and also convey to them the reason for you missing your flight. The final decision will depend on the review team who will then decide if to initiate your refund or not.

2. Use a Third-Party Service

If you book your original flight through a third-party agency, then they can help you claim a refund for a United missed flight. All you have to do is to call and provide them the flight details, then they will sort it out. 

3. File a Complaint with the Department of Transportation

In case, have a valid reason for a refund but still the airline refuses to provide you with a refund, you can file a complaint against them in the Department of Transportation. This department has a process for resolving disputes between passengers and airlines.

  • The steps to proceed are given below; 
  • Browse the Department of Transportation's website.
  • Then click on the link "File a Complaint".
  • Select "Air Travel" from the drop-down menu.
  • Fill out the complaint form and provide as much information as possible about your flight. 
  • Submit the complaint form. 
  • The Department of Transportation will investigate your complaint and may order United Airlines to issue you a refund.


Tips for a Seamless Refund Claim


During the time you are asking for a refund, be ready with all of your travel documents, which include your boarding pass, flight confirmation number, and any other crucial documentation that are directly related to your flight.

Be prepared with all the information to provide United Airlines. Such as the reason for your missed flight, the date and time of your flight, and the flight number.

Lastly, be persistent. If you don’t get a refund from United Airlines the first time you try, do not give up. Keep trying until you get the refund you deserve.


Frequently Asked Questions;

If you miss your flight and don’t arrive at the airport, the airport may charge you a no-show fee. If you don’t show up for your flight at the airport, then according to United Airlines' missed flight policy, you will be charged USD 125 regardless of your status level.

United Airlines allows you to rebook without paying any additional fees if you miss a flight. If you cancel at least 24 hours prior to your scheduled departure, you may also do so and receive a refund of the ticket cost.

If any passenger or flyer, unfortunately, misses the flight with United Airlines then they can connect with the customer care executive. By dialing 1-800-UNITED-1 or 1-800-864-8331 you can easily connect with the executive.

If you have missed your flight on United Airlines due to a medical emergency, you can rebook another flight without paying a single penny. You can check for another available flight and reschedule the trip with the airline on a phone call.

If you have missed your flight with United Airlines, you can rebook another flight that is available at the earliest. You can complete your trip by rebooking another flight. If you cannot find seats on the other available flight, you can opt for a standby list.