United Airlines Missed Flight Policy & Refund Guide

Traveling with United Airlines is exciting and exhilarating. However, the real adventure can only begin once you reach your destination. Unfortunately, despite our best efforts, sometimes life gets in the way, and we may be late for our flights. But don't worry, there are steps you can take to minimize the consequences of missing a flight with United Airlines.

United Airlines has a flight cancellation policy to help protect its passengers. The chances of missing a flight can vary from 2% to 8% depending on your destination.

United Airlines Missed Flight Policy Rules

  1. To ensure a seamless travel experience, United Airlines recommends arriving at the airport at least 2 hours prior to your domestic flight and 3 hours prior to your international flight for required check-in and security procedures.
  2. If you miss your flight, United Airlines can help you rebook on the next available flight. But there may be additional charges or differences in fares involved.
  3. If you miss your flight due to circumstances beyond your control, such as flight delay or cancellation, United Airlines may provide you with an alternative transportation or accommodation option at no additional cost.
  4. On the other hand, if you miss your flight through no fault of your own, such as arriving late or not having the required travel documents, United Airlines will not be responsible for any consequential costs or expenses.
  5. If you have a non-refundable ticket and miss your flight, you will not be eligible for a refund.
  6. But, if you have a refundable ticket and miss your flight, you may be eligible for a refund depending on the terms and conditions of your ticket. 

What Happens If you Miss Your Flight on United Airlines?

If you miss your United Airlines flight, here are some important things to keep in mind. First of all, you should immediately inform the party from whom you booked your ticket. If you have booked your ticket directly with the airline, then you should contact them directly.

After that, try to make another flight arrangement or rebook on a different flight. You can do this by contacting the airline and inquiring about availability, or by searching for flights departing from a different airport.

If you decide you no longer wish to travel, you may be eligible for a full refund of the cost of your ticket. However, it's important to note that United Airlines' missed flight policy may include a no-show fee.

Below are the different ways to contact them: 

Connect with Live Person 

United Airlines provides the feature of connecting with a live person. The flyer can easily get connected with the live agent at the airport. The agent can further assist in rebooking another flight.

  • You can dial 1-800-UNITED-1 or 1-800-864-8331 at any point. Call the number provided for more questions, refunds, or new bookings.

Connect With the Official Websites

Passengers can understand better methods of communication through the official website of United Airlines. That's why you have to contact us immediately whenever you miss your flight.

  • You can visit the official website
  • You can search for the “Help” option.
  • Afterward, you can see a bunch of related queries. You can choose the query you want to ask from the airline.

Contact the closest Airport

By visiting the website or by contacting the reservation support service, you can transfer to a neighboring airport and arrive at your destination. For example, let's say you missed your trip to New York/Newark. If it fits your itinerary, choose the New York LaGuardia.

Chat with United Airlines

United Airlines offers services of live chat for flyers. The flyer can connect with the live agent through the live chat service. The flyer can easily find a solution for the missed flight.

How can I Get a Refund for a United Airlines Missed Flight?

  • Depending on the circumstances surrounding your missed trip with United Airlines, you can either call the customer service representative or submit your unused paper tickets to the following:
  • United Airlines, United Refunds, Attn: Processing Department, P.O Box 4607, Dept. NHCRF, Houston, TX 77253
  • According to the missed flight policy of United Airlines the flyer can connect with the live agent at United Airlines and ask them to cancel the flight before departure. By doing so, the flyer becomes eligible for a full refund.

Steps After You Miss your United Flight

Find a new flight- Find another flight currently available to your destination immediately. The airline works hard to give you options for getting to your destination. Therefore, you may find a different flight to your location. You may obtain the boarding pass by speaking with the support staff or going to the website.

Rebook a new flight- You can rebook a flight, which is also allowed by United Airlines' missed flight policy. You can start booking another flight depending on your choice. 

Check for standby options:

There are certain flights on which there are no available seats; in such an event, you can ask to be added to the standby list. The airline informs you after checking the availability of seats. 

Although, there is no guarantee that if you join the standby list but are given priority, you will be given a seat on a United Airlines aircraft. You have around 60 minutes before takeoff to wait at the flight's gate. The agent might assist you in getting put on the standby list.


With the knowledge provided above, you won't need to be concerned about missing your flights because United Airlines missed flight policy is available to help. Additionally, the flyer's customer care department is open 24/7. In addition to all of this hustle, Fare Copy is always available to help. We pledge to provide you with the best answer to any problem.

Frequently Asked Questions;

If you miss your flight and don’t arrive at the airport, the airport may charge you a no-show fee. If you don’t show up for your flight at the airport, then according to United Airlines' missed flight policy, you will be charged USD 125 regardless of your status level.

United Airlines allows you to rebook without paying any additional fees if you miss a flight. If you cancel at least 24 hours prior to your scheduled departure, you may also do so and receive a refund of the ticket cost.

If any passenger or flyer, unfortunately, misses the flight with United Airlines then they can connect with the customer care executive. By dialing 1-800-UNITED-1 or 1-800-864-8331 you can easily connect with the executive.

If you have missed your flight on United Airlines due to a medical emergency, you can rebook another flight without paying a single penny. You can check for another available flight and reschedule the trip with the airline on a phone call.

If you have missed your flight with United Airlines, you can rebook another flight that is available at the earliest. You can complete your trip by rebooking another flight. If you cannot find seats on the other available flight, you can opt for a standby list.