Nobody wishes to miss their flights, but there are times when you unwantedly miss your flight. In a situation like this, Volaris Airlines Missed Flight Policy will come to rescue you. If you have missed a flight due to some unfortunate circumstances, then you are eligible to claim a refund.  

Understanding of Volaris Airlines Missed Flight and Refund Policy

Before you fly with Volaris Airlines, you must be aware of Volaris refund policy and missed flight policy to avoid any problematic and unwanted situations. Volaris Airlines has a few different policies in place for missed flights and refunds. These policies can vary depending on the reason for the missed flight or the type of ticket that was purchased.

Missed Flights

  • If you miss your flight, Volaris will first try to rebook you on the next available flight. However, Volaris does not guarantee that you will be able to board a later flight without additional charges, but they may offer rebooking options subject to availability. Fees and fare differences may apply, depending on the fare type and the specific circumstances of your missed flight.
  • If there are no available seats, you may be able to request a refund. Volaris' policy on refunds for missed flights varies depending on the reason for the missed flight.
  • If you miss your flight due to a Volaris cancellation or delay, you will be eligible for a full refund.
  • If you miss your flight due to your own negligence, such as arriving late at the airport, you may not be eligible for a refund.




If you are eligible for a refund, Volaris will process the refund within 15 business days. The refund will be issued to the original form of payment.

  • Refundable Ticket: If you have a refundable ticket then you will surely get your refund after missing your Volaris Flight. 
  • Non-Refundable Ticket: However, if you have bought a non-refundable ticket then you will not be allowed to claim a refund after missing a flight. However, it is recommended to contact the airline to explore any available options or to check if you can apply the value of your ticket toward a future flight.




There are a few exceptions to Volaris' policies on missed flights and refunds. For example, if you purchase a non-refundable ticket, you will not be eligible for a refund, even if you miss your flight due to a Volaris cancellation or delay.

Or if you miss your flight due to someone’s death who is related to you, or if you or one of your family members get severely sick, then also you may get a refund even if you have a non-refundable ticket. 

Note: It is important to note that Volaris' policies on missed flights and refunds can change at any time. It is always best to check Volaris' website or contact Volaris customer service for the most up-to-date information.

Does Volaris Airlines Offer Refunds for All Travel Classes?

In the below-given table, you will get the general rules implied on Volaris Airlines travel classes; 

Fare Types Changes/Re-booking Refund
Vuela basic Changes are not allowed for the passengers of Vuela Basic Non-Refundable
Vuela Classic Changes are allowed for the passengers but with some additional fees Fully Refundable but some processing fee will be charged
Vuela Plus Changes are allowed Fully Refundable

What happens if You Have Missed Your Flight with Volaris Airlines?

Always try to reach the airport on time and complete the Volaris check in and boarding formalities to avoid missing a flight. However, if by chance you miss your flight, then there are certain situations that you might have to face; 

  • Volaris Airlines will cancel your itinerary if you fail to arrive at the airport. 
  • If you miss your flight that you have booked from a third-party agency then you can’t get any refund or rebooking facility from the airline side. To get any solution, you will have to ask the agency. 
  • If you miss your flight, then you can ask the airline to rebook you for the next available flight. However, you may have to pay some additional charges.
  • In case of no available flight, the airline will put you on standby mode. 
  • You will get charged by the airline under the “no-show policy”. 
  • If you miss your flight due to the airline’s fault, then the airline will definitely give you compensation or will rebook you on the next flight without any charges. 


Things To Do After Missing a Flight


If you have missed your flight with Volaris Airlines, it is important to act quickly and follow the airline's policies and procedures to minimize any inconvenience. Here are the general steps you should take;

  • The first thing that you must do is to be patient and calm.
  • Then notify the airline as soon as possible about your missed flight. 
  • And ask them to provide you with the best possible solution that can prevent the situation from worsening.
  • If you have travel insurance, check the terms and conditions to see if they cover missed flights and if you are eligible for any reimbursements or assistance. Contact your insurance provider to understand the procedures for making a claim.
  • If you are not satisfied with Volaris' response to your missed flight, you can file a complaint with the airline. You can do this by writing to Volaris' customer service department or by calling their customer service line.


What are the Ways to Rebook a Volaris Missed Flight? 


Missing a flight is a very unfortunate incident that could ever happen to you on a travel journey. However, there is a way called “Flight Rebooking” to emerge from this grave situation. The ways to rebook a missed flight are written below; 

  • Call on the customer service number of Volaris Airlines or visit their ticket counter at the airport. Explain the situation and provide your reservation details.
  • Ask the airline about their policy regarding missed flights and rebooking. Different airlines may have different procedures and fees associated with rebooking. Understand any penalties or charges that may apply.
  • Inquire about the availability of alternative flights. Provide the airline with your preferred date and time for rebooking. Be prepared for the possibility that the same flight may not be available, particularly if it was a non-refundable or restricted fare.
  • If there are fees or fare differences associated with rebooking, be prepared to pay them. The airline will inform you about any additional costs involved in changing your reservation. Payment can usually be made by credit card.
  • Once you have agreed to the terms and paid any necessary fees, the airline will rebook your flight. They will provide you with a new itinerary and confirmation number. Review the details to ensure they are correct.
  • Request a confirmation of your rebooked flight itinerary. This can be sent to you via email or provided in a printed format at the ticket counter. It's essential to have a copy of the new itinerary for reference.
  • With the new flight details, adjust any other travel arrangements accordingly. This may include hotel reservations, transportation, or notifying any concerned parties about your updated travel plans.


How To Claim a Refund for a Missed Flight at the Airport? 


To claim a refund for a Volaris Missed Flight, you can check out some very easy steps that are explained below; 

  • If you are at the airport, then go straight to the Volaris Airlines counter.
  • Then you will find an agent, who will hear your queries and give you an appropriate solution.
  • Once you reach out to the agent, tell him/her your reason to visit. 
  • Then provide them with your flight details such as your flight number and ticket. 
  • Explain the reason you missed your flight.   
  • If you and your ticket are eligible to get a refund, then the Volaris agent will provide you with the best way to claim it. 
  • As per the Volaris Airlines Refund Policy, if you booked your flight from a third-party website/agent then Volaris Airlines will not be able to help you with your refund policy. You will have to talk to the third-party agency to seek any further guidance.


Different Ways to Contact Live Agent of Volaris Airlines


If you get stuck in a missed flight situation and you feel hopeless and cannot find a way, then you must contact Volaris Airlines. There are various ways to connect with them, the details are given below; 


The most common and direct way to reach a live agent is by calling Volaris Airlines' customer service. You can find the appropriate phone number for your region on their official website. Dial the number, listen to the automated menu, and select the option to speak with a live representative.


Volaris Airlines provides customer support via email. You can compose a detailed message explaining your query or concern and send it to their official customer service email address. Keep in mind that response times may vary.

Live Chat 

Some airlines, including Volaris, offer live chat support on their website. Look for a "Live Chat" or "Contact Us" option on the airline's website. Click on it, and you will be connected to a live agent who can assist you in real time.

Visit the Airport

If your query is urgent or you prefer face-to-face interaction, you can visit the Volaris Airlines counter at the airport. The airline's representatives at the check-in or customer service counters should be able to assist you with your concern or query.

Frequently Asked Questions;

Yes, a flyer can get a refund for a missed flight. However, the reason for missing the flight must be valid, and the airline should accept it. In bookings with travel agents, the flyer can ask for a refund from the agent.

If a flyer misses the flight due to delays or cancellations, they can try rebooking another flight with the airline. If the flyer wants, he can also ask for a refund from the airline.

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