Qantas Airways is the flag carrier of Australia. It was founded in 1920 and has its base in Sydney. Qantas is the second oldest airline still in operation. It is also the founding member of the OneWorld Alliance.
This airline provides tremendous services with amazing policies. And one such incredible policy is Qantas pet policy. Plan a trip to a new place and journey along with your furry friend with this air carrier.
Qantas Airways is famous for its outstanding safety record and extensive network. With a fleet of 323 aircraft, Qantas operates international and domestic flights. It also gives freight and logistics services through its subsidiary, Qantas Freight.
Qantas Airways provides only cargo service for your pets. There is no in-cabin or checked baggage pet policy at this airline.
If you have a service dog, then you can carry them with you in the main cabin of the aircraft.
Booking: There are some temporary changes in Qantas' pet travel policy. So, for booking your pet or animal transfer, connect with a Qantas Freight-approved pet travel specialist.
You can get a contact number list of Qantas pet special agents around the globe on their official website.
Your pet can enjoy a hassle-free journey with its booking on Qantas Freight. Pets that can travel with this airline are:
If you have a pet of some other species. Do not worry as they can travel with Qantas Q-GO Animals service.
Qantas needs your pet to be safe and sound. And for that, it should be healthy and fit. So, firstly ensure from your pet’s veterinarian that it is well before going on Qantas travel with pets.
In any case, your pet is sedated, injured, unwell, aggressive, or heavily pregnant. Then, it cannot travel on this air carrier.
Your pet's minimum age should be 12 weeks. And if they are older than 12 years, a certificate is required to prove that your pet is healthy to travel.
Certain breeds of dogs that cannot fly around Australia are
The above-named breeds are classified as “dangerous animals” under federal legislation.
Your pet’s actual flight can differ because of the dynamic nature of airport operations. It’s possible the flight can be delayed or your pet is placed on a different flight.
There is no pet travel insurance provided by this air carrier. So, connect with an insurance company if you want to cover your pet’s travel and have some mental peace.
Qantas follows strict guidelines for transporting pets via air. Get your own pet crate or hire one from an animal transport company.
Make sure your pet’s carriage is airline-approved and complies with IATA requirements. Your pet must be able to sit, stand, and move inside the crate naturally. Also, attach a refillable water container with its crate.
The first carriage of your pet can receive a discounted price on pet travel. Additional crates will be charged with standard prices.
You can book your pet’s flight with the help of the pet travel specialist of Qantas Airways. Tell them that you are planning to fly your pet with Qantas.
They will manage all the necessary steps you need to take from booking, drop-off, collection, etc. in Qantas pet policy.
Once you have booked your pet’s flight with Qantas, get ready to take your pet to the airport. Let’s know what you need to do before and after reaching there.
What to bring
Check-in procedure
Arrival and collection
Do book your pet on Qantas anytime up to two hours before the scheduled departure. Qantas will not accept your pet if you make a booking later than two hours.
Please note that these time periods are for estimation only and may be subject to change.
If you are planning to fly your pet internationally on Qantas travel with pets. Then, you have to book the ticket through a pet travel specialist.
Prepare your pet in a proper way for international travel. Collect all the necessary documents that must accompany your pet’s shipment. Like export, import, and transit health certificates, licenses, or permits.
Make sure to comply with the destination countries’ provisions. Send an email to Qantas and check if any additional booking requirements are applicable in the country your pet is traveling.
Some routes and destinations have specific quarantine obligations. And they may require arrangements up to six months in advance. Government biosecurity authorities and vets of Australia can give you more information on this matter.
Note: Pet Fitness, breed restrictions, flight difference, and insurance criteria are the same as in domestic pet travel.
Qantas Airways sells pet crates at some major airport terminals. If you want to buy a crate for them, contact them at 13-12-13 and confirm availability beforehand.
If you are a military or correctional facility officer. Your pet is considered a working dog. And they must fly in a guard-dog-approved crate.
Full or half-breed American Staffordshire terriers should be transported in a CR-83 reinforced cage. They can also fly in an airline-approved guard dog cage.
Your pets can travel in the same crate on Qantas Freight. But only if:
The maximum number of pets allowed by Qantas in a single crate is two over six months and three under six months.
There are some points you have to follow regarding your pet’s crate.
Know about some basic things to send your pet on a blissful journey.
Connect with the Department of Agriculture and Water Resources. And get the info on the procedures you have to abide by before your animal’s departure.
The Australian Custom Services could need an Export Declaration Number. Get its details by calling on 1300-363-263.
Purchase a pet crate that meets IATA specifications for pet travel Qantas. You can get them from many transit companies. Or you can buy it from Qantas at Brisbane, Sydney, Melbourne, or Perth airports.
After your pet’s booking is done, you are going to receive an airway bill and confirmation on your registered number or email.
Keep a note of the airway bill number for tracking. And also, ensure that all the details you gave are correct.
Go with your pet to the Qantas Freight International terminal a day before its travel. But make sure your pet’s DAWR and final vet appointments are done.
Bring along your pet’s crate, documents related to export, method of payment, etc. Also, carry your photo ID.
Keep these points in mind for your pet’s safe and happy travel.
For booking your pet for international travel, connect with a pet travel specialist at Qantas. You can also email them at “exportspecialmoves@qantas.com.au”
Pets’ are accepted up to three hours before the flight’s departure.
You can collect your pet at the destination four hours after the arrival.
Your pet should be happy and calm during its journey. And the main thing that can keep it happy is a proper and comfortable pet carriage.
Buy a pet travel Qantas crate that meets IATA measures and is also airline-approved. Qantas does not include a pet crate in the booking. So, be aware to get it in advance.
The crate sizes available at Qantas Freight terminals are mentioned below. For your benefit, the prices are also given.
Pet Crate |
Maximum Pet Weight |
Crate Dimensions in cms (Internal) |
RRP |
PP-20 |
7 kg |
48 ⅹ 33 ⅹ 38 |
AU$65 |
PP-30 |
11 kg |
62 ⅹ 41 ⅹ 45 |
AU$90 |
PP-40 |
14 kg |
67 ⅹ 38 ⅹ 52 |
AU$95 |
PP-50 |
22 kg |
82 ⅹ 58 ⅹ 62 |
AU$180 |
PP-60 |
32 kg |
100 ⅹ 60 ⅹ 70 |
AU$285 |
PP-70 |
42 kg |
105 ⅹ 66 ⅹ 80 |
AU$385 |
You can also purchase a water bowl for your pet’s crate from Qantas.
Note: Consider aircraft type or door dimensions depending on the route of your pet’s travel.
Brachycephalic is a term used for dogs and cats who have short or flat noses. They have small respiratory systems and have a higher risk of getting sick.
But don't worry at all. Because Qantas has a special pet policy for suck breeds of animals in place.
Qantas recommends getting the important information provided by RSPCA. You can also find extra info on the website of IATA.
The dog breeds that are accepted for travel on Qantas Airways are
Cat breeds accepted on Qantas Freight travel are
Contact an approved Qantas Freight pet travel specialist for booking air transit for your pet. They will advise you about all the relevant conditions and documents. And will also help in the process of reserving your pet travel Qantas seat.
Brachycephalic pets require larger crates as compared to similar size pets.so, buy a crate that is at least 10% bigger than the standard IATA-approved crate on domestic flights.
The aircraft of Qantas Airways are well-equipped with air conditioners and pressurization systems. Your animal can be transported without any tension on this air carrier.
The animals included in Q-GO are:
Your animal will be given extra comfort at the devoted waiting areas on Qantas Freight terminals.
Qantas can also provide a veterinarian, handler, or care specialist for your animal. You just have to make arrangements beforehand.
The animal container should comply with IATA construction, safety, ventilation, health, and welfare requirements. It is the responsibility of the freight forwarder or shipper to provide the container.
You can get more info about Q-GO Animals' services and its booking on 13-12-13. Make a call anytime between 9 am and 6 pm from Monday to Friday.
Qantas Airways' pet policy prioritizes the welfare and safety of all animals. Some animals need extra care and special handling like day-old chicks, zoo animals, horses, cattle, sheep, and native animals.
You can make a booking with Qantas for a special animal movement. Just fill out a form of Special Movement Request and email it to the Qantas Customer Service team.
Your pet is one of your best friends. And its health matters to you the most. Only you can determine your pet’s climate suitability. So, consider all the necessary weather-related factors while choosing the best time to travel for your pet.
If the weather forecast is windy, rainy, or too hot during the planned pet journey. Qantas recommends you consider whether your pet should fly or not.
Cancel your pet’s travel in case you think it is not suitable for your pet. You can rebook your pet with Qantas without paying any extra money.
Follow some of these pro tips for a comfortable and enjoyable flight for your pet.