How Do I Fix American Online Check in Not Working

How Do I Fix American Online Check in Not Working

The flag carrier is known for having the best services and amenities among all the airlines in the United States. The airline does its best to keep things as smooth as possible, but certain uncertain circumstances can not be controlled by them. Sometimes problems occur from the side of the airlines and other times it's the passenger's fault that ultimately makes them think American online check-in is not working. 

There is a solution to every problem, so we thought to figure out all the problems and provide solutions that will help you out. So go through the article to learn all the problems and their possible solutions.

Reasons For Which American Does Not Allow Online Check-in:

It's not that American Airlines does not allow you to check in online but you need to think about this in another way. Some situations are such that even the airlines need some time to fix. Most often it is the fault of the passengers, that they refuse to accept, although after seeing the reasons you will get to know whose fault is that you are facing an American check in not working issue-

  • It's possible that there is a temporary technical problem with the online check-in system. Such issues can occur from time to time, preventing passengers from accessing the service.

  • Certain flights or destinations may have specific requirements or restrictions that necessitate in-person check-in. This could be due to factors such as visa requirements, additional documentation checks, or security protocols.

  • If you have specific circumstances related to your reservation, such as traveling with pets, unaccompanied minors, or requiring special assistance, the airline may require you to check in at the airport to ensure everything is properly accommodated.

  • If you have a complex seating arrangement or need to make specific seating requests, the airline may require you to check in at the airport to handle these requests more effectively.

  • Depending on the fare type or ticket class you have purchased, the airline's policy may require you to check in at the airport. This is more common for certain discounted fares or when traveling in premium classes.

  • Your flight is not operated by American Airlines. If your flight is operated by a codeshare partner, you may need to check in with that partner's airline.

  • It is not yet time to check-in. You can only check in online 24 hours before your flight within the United States, Puerto Rico, or the U.S. Virgin Islands, and 48 hours before your international flight.

  • There is a problem with your reservation. If there is a problem with your reservation, such as a missing or incorrect passenger name, you will need to contact American Airlines to check-in.

  • You are traveling to a country that requires a visa. If you are traveling to a country that requires a visa, you will need to have your visa in hand to check in online.

  • You are traveling on a flight that is overbooked. If your flight is overbooked, American Airlines may not allow you to check in online until the flight has reached its capacity.

  • You are traveling on a flight that is canceled or delayed. If your American flight is canceled or delayed, you will not be able to check in online.

Resolution For This Problem

If you are facing any problem mentioned above like the American online check in not working, you can easily resolve them using the solutions that we have provided here below-

Check with the airline

If you are unsure why you cannot check-in online, the first thing you should do is check with the airline. They may be able to tell you why you are unable to check in and offer some solutions.

Technical Issues

Wait for some time and try again later. Technical glitches can be temporary, so attempting to check in online after some time may resolve the issue. Sometimes the application update can cause American app check in not working issue.
Contact American Airlines customer service to report the problem. They can provide guidance or assist you in completing the check-in process.

Flight Restrictions

Ensure you have all the required documentation for your destination. Check if there are any specific visa requirements or additional documents needed.
Arrive at the airport earlier than usual to allow sufficient time for any necessary checks or procedures.

Special Circumstances

Review the specific requirements for your circumstances on the American Airlines website or contact their customer service for guidance.
Arrive at the airport well in advance to provide ample time for any special arrangements.

Seat Assignments

Contact American Airlines customer service to make any necessary seating requests or changes.
Arrive at the airport early to discuss your seating preferences with the airline staff.

Fare Type

Confirm the terms and conditions of your fare type on the American Airlines website or by contacting their customer service.
If required, consider upgrading your fare or making any necessary changes to meet the criteria for online check-in.

Clear your cache and cookies and use a different device

Sometimes, clearing your cache and cookies can help to resolve problems with online check-in. You can use the browser to clear the cache, cookies, and also the browsing history. Also, try using a different device to check-in with American Airlines.

Try again later

If you are still unable to check in online, try again later. Sometimes, technical problems can cause problems with online check-in, and these problems may be resolved later.

Contact customer service

If you have tried all of the above and you are still unable to American check in online, you can contact American Airlines customer service for assistance. They may be able to help you to resolve the problem and check-in for your flight.

Here are some additional methods for checking in online:
  • Make sure you have your confirmation number and passport information handy.
  • Use a computer or mobile device with a stable internet connection.
  • Clear your browser's cache and cookies before trying to check-in.
  • Try checking in again later if you are unable to check in immediately.


If you are among those who are facing an American online check-in not working issue, this guide is exactly for you. You can get all the information here in this blog post and then implement them to resolve your problem. 

So make sure to share this blog with everyone who regularly flies and has faced this problem in the past.

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