WestJet Online Check in is Not Working - Comprehensive Guide

WestJet Online Check in is Not Working - Comprehensive Guide

WestJet has been the most loved airline regarding facilities and amenities. The airline believes in providing every facility to the passenger, whether primary or top-notch. Similarly, like other airlines, WestJet Airlines also has made it easier for passengers to complete the check-in process in a few simple clicks by sitting at their house or workplace. However, the online check-in feature does have some loopholes, and many passengers sometimes may come with a problem where WestJet online check-in is not working. 

If you also face the same issue, look at the possible conditions and the solution to overcome these problems instead of worrying.

Possible reasons why WestJet might not allow you to check in online

Here is a list of some of the most common reasons that can fail in the online check-in process with WestJet Airlines.
  • Trying to check in too early- WestJet Airlines won’t allow passengers to complete the check-in process if they start it too early from the allotted time frame. So you must remember to begin the check-in process 24 hours before the scheduled flight's departure. 

  • Booking on a different flight- WestJet Airlines has a specific limit regarding the online check-in process. There are certain flights for which WestJet Airlines doesn’t permit online check-in. So you must go through the terms and conditions of your fare to check the eligibility for Westjet online check-in. 

  • Incorrect Information- The online check-in process requires accurate information and details about the passenger and the flight. Double-check the news because even a minor mistake can create problems completing your online check-in.

  • Technical Glitches- Sometimes, due to heavy traffic or network connectivity, technical glitches may become a barrier in your check-in process. This problem can occur from the airline's or the user's end, depending on the source of the problem.

Tips for Easy Online Check-In with WestJet:

Online check-in is a convenient way to streamline your travel experience with WestJet. To ensure a smooth process, consider the following tips:
  • Start Early: Begin the check-in process at least 24 hours before your Westjet flight departure. This allows ample time to complete the necessary steps and secure your preferred seat.

  • Have Essential Information Ready: Keep your confirmation code, last name, and date of birth readily accessible. These details are usually required during the online check-in, so having them on hand will save time and avoid unnecessary delays.

  • Confirm Online Check-In Availability: Before initiating the check-in process, double-check whether your specific flight allows online check-in. You can visit the WestJet website or contact WestJet customer service for clarifications or queries.

  • Explore Alternatives: If you encounter difficulties during online check-in, don't panic. You can try again later or opt for airport check-in if needed. However, it is always advisable to complete the check-in process online whenever possible to save time and avoid potential queues at the airport.

  • Choose a Supported Browser: Sometimes, due to the issue with the browser, you may observe an issue stating ‘WestJet online check-in not working.’  WestJet supports several browsers for online check-in. Passengers can also choose to use one of the following supported browsers: Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. Using a compatible browser will help ensure that all features and functionalities work as intended.

  • Enable JavaScript: It's essential to enable JavaScript in your browser settings. Check your browser settings to ensure JavaScript is enabled before initiating the check-in process. This allows the online check-in system to function correctly and provide a seamless experience.

  • Follow Check-In Instructions: Once you access the WestJet website and navigate to the online check-in section, carefully follow the provided instructions. Double-check the details you enter to avoid any errors. When prompted, enter your reservation code and ticket number, and accurately provide any additional requested information.

  • Contact WestJet Customer Service if Needed: If you encounter any issues or have difficulties checking in online, don't hesitate to contact WestJet customer service for assistance. Westjet Airlines has a dedicated staff who can help the passengers resolve problems that may arise during check-in. Customer care executives can also be contacted in case the WestJet app check-in is not working.


Efficient online check-in can significantly enhance your travel experience with WestJet. Remember to start the process early, have your information readily available, confirm online check-in available for your flight, and explore alternatives if needed. Following these tips can expedite your check-in process and help you enjoy a hassle-free journey.

We recommend contacting WestJet customer service if you encounter any challenges or have further inquiries. Their dedicated team will gladly assist you and ensure your check-in process goes smoothly. Safe travels!

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