Frequently Asked Questions, FAQs – Flights, Airlines

Q1. How much luggage is allowed on my Flight? What is the size of the carry-on and check-in bags?

Answer- Domestic Flight: Travel within the USA, Canada, and Puerto Rico, most airlines allow One Carry-on Bag which you can put in the overhead bin, and One Personal- Item such as Laptop Bag, Lady Purse, Bag pack, etc in Coach/Economy Class. However, recently there have been some changes in the baggage allowance by the Airlines by introducing Basic Economy fares wherein Carryon bags are chargeable. Also, a few Low-cost Airlines such as Spirit Airlines, Frontier Airlines, and Allegiant Air charge for a regular-size Carry-on Bag. While Southwest Airlines provides One Carry-on, Two Check-in Bags, and a personal Item absolutely free. The size limit for a carry-on bag is 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels. We always advise our Passengers to check the most updated Baggage allowance with their respective Airlines to avoid extra charges and penalties.

International Flight: Almost all Airlines allow One Check-in Bag, One Carry-on, and One personal Item for each person. However, there might be some exceptions also depending upon the route and the carrier that you fly with, so never forget to check your Baggage allowance on your Flight with the airlines or your travel agency. The standard size checked-in Bag should not be more than 62 linear inches or 27 inches x 21 inches x 14 inches.

Q2. How do I know that my booking is confirmed?

Answer- Whether a reservation is made over the phone or online, a confirmation email will be sent to you including Airlines-Locator, Travel details, and Electronic Ticket Number. You can also visit the respective airline’s website and locate your booking online to make sure you have your travel arrangements done. You may also contact us to confirm your reservation before your departure.

Q3. What payment modes are accepted?

Answer- You can pay for your flight ticket by using your Debit/Credit card. We accept Visa, Master Card, Discover, American Express, and Diners Club as well. You can also pay via prepaid Visa or Master Card available at major departmental stores. We do not accept Cash payments.

Q4. Can I pay later since my travel dates are in far advance?

Answer- You can make a reservation for the flight as per your travel plan in advance however you need to make payment at the time of making your booking or else airfares are not guaranteed. An electronic Ticket will only be issued once the payment is received in full.

Q5. Can I pay with Two or More cards?

Answer- Yes, you can pay using multiple cards however a transaction fee of 3.5% will be charged on the Total fare in addition to covering the bank processing fees.

Q6. Are my card information/personal details safe?

Answer- Your credit card security is our top priority while you transact with We closely monitor our operational activities. None of our Employees are allowed to carry their Mobile Phones or any other storage devices in the working area. We also believe in Pen and Paperless work floor so no one can write or keep your financial details.

All our online transactions are protected by Secured Socket Layer (SSL) technology. Your personal details are also encrypted.

Q7. Can I use someone else’s card to pay for my ticket?

Answer- Third-party Card payments are accepted. However, in order to protect against the misuse of a credit card, we follow the Third-Party Verification process to monitor credit card fraud.

It is considered to be a third-party card payment method if: -

The name of the passenger is different from the cardholder.

The cardholder is traveling with one or more passengers that have different last Names.

In such cases, a Third-party Credit card authorization Form is sent via email to card holder’s email to authorize and accept the charges. You can reply to the e-mail along with your valid photo ID attached to it. In our effort to protect the security of the cardholder, we cross-check the validity of the transaction with the respective bank or financial institution. If needed we may ask you to provide additional information such as a copy of both sides of the credit card emailed to us.

We realize that some of these steps are time taking and inconvenient however our motive is not only in providing you best services but also to ensure that your data and security are protected.

Q8. What is an E-Ticket or electronic ticket number?

Answer- In the past, Airlines use to send paper tickets as a confirmation to the passenger however since air travel is becoming a popular method of transportation, it was difficult to send the paper ticket on urgent travel and was expensive too so electronic tickets were introduced to make air travel more convenient.

An electronic Ticket is a unique document number for each traveler stored in the airline system. E-ticket Number guarantees your flight with your respective Airlines and is a hassle-free method while purchasing or changing your itinerary.

Q9. How do I get my Boarding Pass? Or check-in

Answer- To board the aircraft, you need to have your boarding pass. You can check in online using the official website of your airline within 24 hours of your travel plan. You can also print out your boarding pass, collect it at the airport or download it on your smartphone.

Q10. What time do I have to check in?

Answer- In General, for a domestic flight, you will need to check in at least 2 hours before your flight departure and 3 hours before your flight departure time on an international Flight. However, you may also check in Online and print your boarding pass.

If you are traveling without the check-in bag and have printed your boarding pass online then you can go straight to the gate followed by security screening. Airlines will close the boarding gate approximately 40 minutes before the scheduled departure. We always recommend you confirm the check-in policy with your airline.

Q11. What are the documents needed to travel by air?

Answer- Travelers flying on a domestic flight should have a valid photo ID issued by the state or federal govt. such as Driver’s License, Military ID, or Passport. If the Passenger is a child, a birth certificate, passport, or school ID can be presented as acceptable forms of ID. For an international flight, you must have a valid passport and visa for all passengers.

Q12. Can I make a booking over the Phone?

Answer- Yes, you can call us at 1- 888-266-4856(Toll-free) 24*7 365 days to make a reservation.

Q13. Are taxes and booking fees included in the prices shown?

Answer- All prices shown or quoted are including taxes and fees. Kindly check the displayed currency type to avoid any errors.

Q14. What age is an air passenger considered a child/infant?

Answer- Passengers aged from 2 years to 12 years are considered child passengers and passengers below 2 years of age are called an infant. In domestic travel, you do not need to purchase an additional seat for a lap infant however it is required to purchase a separate seat for a child passenger.

Q15. Why my Booking is showing failed?

Answer- Such errors may occur while making a reservation online in certain cases

If fares are changed by the airlines at the time of purchase due to the availability of seats on that flight or class of service may have sold out. Airfares may change without prior notice.

If you have poor internet connectivity or you press the back/forward button while the system was processing your booking.

If your payment method is invalid or there is suspicious/fraudulent activity.

We recommend you contact us immediately to avoid any financial loss or duplicate booking.

Q16. Can a child passenger travel alone?

Answer- Passengers under the age of 16 years traveling without an adult passenger accompanying shall be considered unaccompanied minors. It is recommended to check the unaccompanied minor policy with respective airlines as they vary. Children under the age of 5 years cannot fly alone. Airlines may charge 50-150 USD for each direction at the time of check-in. Unaccompanied Children’s tickets can’t be reserved online, so Kindly contact us to make such travel arrangements without any hassle.

Q17. Can I change my travel plan?

Answer- Generally, Airlines allow making changes to your travel plan such as departure or return dates, routes, or seats. All changes are subject to Airlines Penalty and differences in airfare in addition to your ticket cost. Name changes are not permitted by most airlines. Tickets are non-transferable and non-refundable. In order to make changes to your itinerary, kindly contact our travel professional at 1-888-266-4856. We always recommend you go through your flight details like city pairs, travel dates, and names for accuracy. If you realize that your itinerary is booked incorrectly, please contact us immediately at 1-888-266-4856 to fix it. We may be able to make changes without any penalty within 24 hours of your initial booking.

Q18. What if I have not received any email confirmation?

Answer- Emails containing your travel plan and E-ticket number are usually sent within 4 hours of your booking. If you have not received it, please contact us at 1-888-266-4856. There could be an error while typing the email address or the email could have landed in the junk or spam folders.

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